Doulashop

I placed a order on 10/30/11 and selected expediated shipping. On 11/5/11 I had not received my order and should have. I notified customer service via email and received a refund for the S&H but no response to my questions in the email regarding the order status. On 12/31/11 I still had yet to receive my order and emailed customer service a second time and included my first email, and also stated I had never received a response. Also, if you looked at the USPS.com tracking #, the post office was only electronically notified of this order, it was never picked up by them, nor given to them. I never received a response to my second email, either. I have yet to receive the order or a refund of my money. I have called and no one ever answers because they are "out of the office" per the voicemail message. I would not order from this site. The prices were the lowest but when you don't receive the product, it's not worth saving a dollar. I registered a complaint with the BBB.org. Google the company reviews and you will see numerous problems and complaints. The parent company, Lavender Sky LLC, has 3 online maternity sites and all have complaints. The parent company is also not accredited with the BBB because it was revoked - they have a failing grade of F! http://www.bbb.org/milwaukee/business-reviews/maternity-clothes/lavender-sky-llc-in-hartland-wi-********/. The owner/ceo is Amber Luttrell, who happens to be the person that has answered the phones based on other complaints I have read!