Doordash

We don't use this type of delivery very often. But I have seen MANY reviews where the customer is shorted, especially on large orders. We received a $300 grocery order that was delivered through DoorDash. So there were many bags to go through. Once everything was put away, my wife went through the receipt to verify the order. Yep, things are missing. I had a hard time believing all the negative reviews but, not now. We will NEVER use DoorDash again!

We were given a gift card by friends. Attempting to use the remaining $50, was difficult. They charged my credit card with $50 and did not apply the credit. The driver didn't speak English which made it even more difficult. I will never use Doordash. Terrible business.

A young single mum in Perth tried to order medicine through door dash for her sick child on the 13.01.25, the guy turned up with the wrong order which she gave back to him, then she never saw him again. $60 down she had to order again through another delivery service, this time with success (and another $60.00).
Door Dash asked if she had taken photos, she did not, then had the nerve to advise she was not eligible for refund! Absolutely disgusting treatment, I went onto their complaint portal to complain and even that doesn't work - I wouldn't use them in a pink fit.
If your delivery is wrong, take a photo of the wrong order, the driver and his vehicle if possible - this company is a joke.

Dreadful delivery experience. Doordash tries to deliver packages, they don't read the labels and tried to "deliver" a package to a business address at 7:30 PM on Sat evening. I tried to alert them the day before that this would fail, cust service refused to do anything to solve the issue. Package was lost. DON'T USE Doordash for package delivery. They delivered to the wrong address (see screenshot) even though UPS Store has HUGE red banner but closes at 5:00PM on Sat. Doordash just drops package anywhere

Any company on earth that would accept payment for an order then send you the wrong product would at least provide the correct product or offer a refund. Not these people. I placed on order from a specific restaurant, then tipped the dasher $17 before I realized he had handed me an order from a completely different restaurant. Doordash refused to give me a refund or to provide me with the correct order. Last time I order from them.

DoorDash = Cold Food
The weather hasn't even gotten really cold yet.
But since DoorDash drivers don't use thermal bags properly for most of the deliveries I have received, I get cold food.
I've seen, on multiple occasions, the driver will take my pizza off the back seat of his car and put it in a thermal bag to bring it up to the door.
Too often I get the pizza handed to me in the pizza box after having never been in a thermal bag.
I've stopped ordering online for some restaurants because they use DoorDash.
All this and you tip before delivery, so you are tipping for cold food.

Dont use door dash i ordered on door dash and got the wrong order called to get a refuned thay wouldnt give me my money back use at own risk im takeing them to court

DoorDash is under contract with my local grocery store for deliveries. This is the second time No one showed up to the store to pick up and deliver my groceries. No phone calls no nothing just the employee didn't bother to show up. They saved me the $40 I was going to give the driver for a Christmas tip and they've also lost a Monthly customer for grocery deliveries because I will pick up my own groceries from now on JUST SO I CAN AVOID USING DOORDASH AGAIN

Sun Pacific Organic Green Grapes (1.5 lb) Grapes were disgusting. The bag wasn't even half full, but they looked like they were rotten, old and expired. It looked like mold was starting to grow in the bag.TARGET shouldn't be selling rotten food, the Doordash driver shouldn't be selecting rotten food for their customers, and Doordash shouldn't be ok with all of this & actually expect their customers to pay for rotten food they never should've even received because it belongs in the garbage!

WORST CUSTOMER SERVICE! I REPORTED ISSUE TO DOORDASH AND THEY DENIED MY REFUND REQUEST, EVEN THOUGH YOU CAN CLEARLY TELL BY LOOKING AT THE PHOTO THAT THEY ARE ROTTEN. I TRIED TALKING TO CUSTOMER SERVICE THROUGH THE APP VIA CHAT & CALLED AND SPOKE TO THEM ON THE PHONE AND THEY BOTH DENIED THE REFUND REQUESTS AND REFUSED TO EVEN LET ME SPEAK TO A MANAGER.