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Doordash
Questions & Answers

1,049 reviews

Here’s what buyers have asked with answers from Doordash staff and previous consumers.

4
questions answered
0%
answered within 1 day
Question:

Is DoorDash a scam or a legit company?

Answer:
This place is a SCAM! Do not use this company ever
By B L., over a year old
See more answers (19)
Question:

Are there other similar companies to DoorDash that are less expensive or better?

Answer:
Grubhub has lower rates now. Even on restaurants with higher fees, it is worth avoiding Doordash
By Conrad B., over a year old
See more answers (6)
Question:

How easy is it to get a hold of customer service at DoorDash?

Answer:
They first send you to a robot and then an outsourced person in India I believe. There is no communication between drivers and the customer service so it's unhepful
By C t., over a year old
See more answers (26)
Question:

Do customers realize that the driver is aware if you have tipped or not and can decline your order? Door dash doesn't pay enough, you need to tip!

Answer:
First, DoorDash collects a tip BEFORE you get service. I always tip, so should you. Ubereats lets you tip AFTER you get service - better. Caveat - getting your tip back from DoorDash for bad service is almost impossible.
By Kristi A., over a year old
See more answers (2)
Question:

How can you keep my money and not deliver my food i will sue the fuck out of you this is bs

Question:

I have had horrible service from doordash and reading the reviews, I see nothing positive coming from others. How come you don't do anything about it?

Question:

Where's my review?

Question:

Do other drivers get popup ads on their phones after installing the app?

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?