DealDash has a rating of 4.4 stars from 4,460 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
This site can be an awesome way to acquire items, especially high-dollar items, at a substantial savings. But it can also be a site that can frustrate bidders, especially when a few dominant participants simply bid until they win, often times exceeding the "value" of the item. These dominant players make bidding for items a complete waste of time and money as they will simply outlast you, your patience, and your wallet. I feel as though most bidders are well-intentioned, but for a few, winning auctions and then accepting bids instead of actually paying for the item is the goal and it negatively impacts those bidders who actually wanted to acquire the item. Fix that, and you improve a lot of people's experience.
I decided to try DealDash to try and get a computer. I ended up spending a large amount of money on bids and getting zero in returns. I looked at winners who spent 2 to 3 times what the product cost and outrageous buy now prices. They can afford to give items away because they make a ton on bids. I saw 1 winner who bid over ***** bids at approximately.11 cents a bid. Which comes to 1650.00 then paid for the item they won so they ended up paying 2200.00 for a 799.00 ipad. Makes no sense. Why would any educated person do this
Thanks for your review, Barbara. Since our launch in 2009, we have been dedicated to providing our customers an exciting shopping experience, great customer support, and exciting deals on a variety of products. DealDash has no control as to when an auction will end, and there are no minimum reserve prices or set ending times. This means that any bid placed may be the winning bid, and also that different auctions for the same item may end at different prices. We offer a No Questions Asked First Purchase Guarantee for new customers, so please reach out to our Support Team and we will be happy to help!
The overall experience was positive. I do not like the big bullies though. It's obvious that people are creating multiple accounts because the majority of these people have BRAND NEW accounts made that day but are working the auction like veterans. I do love winning though. The half price and free auctions are great. The shipping is always fast after you've won. I wish the big packs would go on sale more often. I tend to buy the larger ones when they are $.10. I will definitely keep coming back. I've been on DD for years
Thanks Dean for your feedback and we appreciate you choosing to bid with us!
Unfortunately we have to constantly battle the "auction bullies". They continue to drive up the prices and do not allow us to gain our free bids. But overall, the customer service is great and there are plenty of items to choose from.
Customer service rep was not helpful at all and somewhat rude. I've bid on this item many times and always seem to get into a brutal auction. I simply asked if he could add together my 2 biggest losing tries. He said NO!
Thanks Mark for sharing your feedback with us and we are very sorry to hear about this. Our Support Team is here to help and improve this situation for you, and they are available 24/7, so reach out if needed and we will be glad to hear from you!
I had a fun time watching the bid buddy wind down.
AS always it was a spectacular deal.
Only took about a week and a half from purchase date to delivery.
Great quality.
Thanks for your review and for being a part of DealDash!
I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!
Thanks Vicki for your feedback, we appreciate it!
I have been doing this for over 6 years off and on. There have been times when it's been hard to win and others when it was easier. Lately, it has been very difficult and many of the the players are making it difficult for players to use Bid buddy by stomping their opponents bids when the bidding gets down to 2-3 players. I'm not up for throwing my money away... so I'll just wait until they get tired of playing the game or reach their limits and try again. Over the years though, I have gotten some really nice items and manage to put a nice dent in my X-mas shopping each year.
Winning quality items at far less than their retail price is possible and a great feeling considering the competition..
Thanks for sharing your feedback with us, Denny! Have a great day and happy bidding!
I've gotten some great deals on awesome products, the anticipation when the end is near is addicting.
Thanks for the review, and we hope you continue to enjoy DealDash moving forward!
My deal dash experience has been very good service. The prizes i won on deal dash were very nice and have a nice auction deal.
Thanks Solomon for your feedback and we are happy to hear you are enjoying DealDash!
I love DD. Always great finds and great buys! My shipping has always been great and so has the customer service!
Thanks Amy for choosing to bid with us and for your review!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Thanks Chris for your thoughtful review, we appreciate it! Since we opened for business in 2009, we have always tried to offer a great experience for all DealDash bidders. We do this in a number of ways, from different types of auctions and promotions, to weekly winning limits. We hope that this offers something for everyone. With that said, if you ever experience an issue in an auction or with another bidder please contact our Support Team and they will be gald to help however they can. Thanks for being a part of DealDash, and happy bidding!