These scammers claim your credit score is updated daily and even if you have had an account for years they will shove the "we don't make the info" spiel in your face. I just got done talking to the 3 credit companies who have the correct info and so I get on the chat with credit karma and say "hey you have the wrong info on my credit karma account." It's either a bot or a moron answering the chat because they were not interested in helping me, they were interested in parroting a script. Credit karma is not to be trusted and I would never in a million years on this planet or any other sign up for a credit card through them, their bottom line they make money from. Just a bunch of scammy crooks lookin to make money off people. Get a credit card straight from the source, not from lousy data brokers that don't even have their onfo about you correct.
I had a couple of basic questions re how Credit Karma works after I had to move over from Mint (can you download transactions to a spreadsheet and can you search for a specific transaction). I spent over 45 mins to get those answered and the answer was "no". Please don't waste my time when you could have answered my basic questions quite quickly. Ugh.
This place didn't keep my information or money safe. Worst banking app ever used the worst customer service ive ever dealt with and I do not recommend this banking app to anyone they are very unhelpful. The thief's name was all over my account and they still denied my disputed transactions. This banking app is one of worst banking apps out there. They don't do anything to protect your money or your information I've been trying to close my account sense cause who knows what information the thief has of mine but they won't close my account says they have to contact a higher level of people. Again worst banking app ever and highly suggest you do your banking business elsewhere cause this place is a joke when it comes to protecting your information and your money. Do bussiness here and you might just be a victim of fraud just like me.
Do not put money on a CK debit card. If ur money gets taken, they automatically deny ur claim. All foreigners are handling ur money concerns. Do not risk it. U will never be able to speak to a manager or an American! I am very disappointed. One operator pretended to escalate my concerns and when l called back, l found out nothing was done. I received an email telling me to contact the vendor who frauded me. Horrible! I stopped my automatic deposits. Your money is not safe with these monsters!
Wow! What a horrible downgrade. I've been forced out of Mint and forced to use Credit Karma. After being told the functionality would be there... Its just horrible.
The Good: Credit History. Net Worth.
The Bad: No tracking bills, No tracking budget, No tracking manual loans, No reports that you can customize, No almost everything that Mint provided.
Do yourself a favor and find a different service.
Hard inquiry means someone ran a credit check on you, like a thief looking to open accounts in your name. Credit Karma notified me in May 2023 of a hard inquiry on my Equifax report. I checked it out. An fraudulent account had been open and a purchase made. A lot of work and time was spent to fix this so my 815 credit score wasn't damaged. Problem is, Credit Karma now thinks that since I responded so quick to their "hard inquiry" mail, they can just use "hard inquiry" to get my attention fast instead of "hey look at this deal" email.
I don't appreciate their scare tactics, so I contacted them. I asked that they show me the actual "hard inquiry". The reply I got was an email telling me what Credit Karma does as a service. In other words, we couldn't care less about you because we're only in it for the money and we'll continue to do as we please. Avoid this company.
I have a Credit Karma account. I learned that they do not allow VPN users to login to their site. So, I quit using them back last year. I figured enough time had passed and maybe they changed their policy about VPN users. Well that is not the case. So, I chatted with a real person from Credit Karma. I explained my issue and that I had no intention of disabling my VPN (security) to login to their account. Yes I had to disable my VPN to be able to talk to someone about this. The person I spoke with said they have no intention of allowing VPN at this time. So, I said I will not be logging into their site anymore. I said, if you change your policy about this, let me know and I would consider using them again. You know it's sort of funny that they tell you of data breeches when they happen but when it comes to the added security of VPN, they don't allow it. Even banks have changed their policies on VPN, understanding that more and more people are using VPN to enhance their security. I guess Credit Karma does not care about their users security. If you have VPN and have a Credit Karma account, you should consider not using it anymore until they change their policy on this issue. Credit Karma does have some good services but not at the expense of your security. For those who don't have VPN, I suggest you get it. Safer with it than without it.
If there a star less than one I would leave it I have tried to cancel my membership my times and I still get emails and even my sent me a credit card which I did not want or ask for it. All I want from them to go away and have know contact with me.
Credit karma sent me a email saying if I wanted a new card I could check credit cards without it affecting my credit score. It was a lie as soon as I checked it my scores dropped over 30 points. Now they trying to lie again. I will be going over to credit sesame. I have Capital one. All my cards are paid on time. They will do everything to keep your credit down. Transunion immediately drop my score after I checked it. It was a prequalify for a card. Which shouldn't have affected my credit at all. So stop lying credit karma. Transunion is the worst of the three credit company's. And credit karma help them to make your credit bad.
The customer service is horrible. I have been trying for 3 days to get ahold of someone and there is no help. They locked my card and I don't have access to my funds and no one has answered nor returned my card.
Credit Karma has a rating of 2.1 stars from 187 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Credit Karma most frequently mention customer service, tax return and hard inquiry. Credit Karma ranks 15th among Credit Reports sites.