Covered California

First, they told me that I qualified for Medical and would not help me. Medical denied my claim so I thought I was paying my premium myself. I found out that wasn't true when I filed for taxes and the federal government took out of my return the amount coveredCA paid.
Now, unaware I had to call a month before my premium is to be cancelled, I have a bill for my premium. I called and no one could change the date of cancellation to be the day before my company starting paying for my premium. I had to file a complaint which can take 60 days before I hear anything. Meanwhile, I still have a bill for a premium that I do not need which will affect my credit score. Thanks for your help!

Let's be clear. The state of healthcare in the US is an utter disgrace. I would not have insurance AT ALL were it not for the ACA, and would now likely be dead. Yes, premiums are out of control. Yes, coverage is dwindling. But did I mention that I'm still alive? That, and I've had (almost) universally excellent customer service from the Covered CA staff, who surely are on the receiving end of a lot of misplaced anger. Keep up the good work, and here's hoping it gets better!

Covered California does not work for us living in the ***** Needles area an unincorporated area of San Bernardino. We have to drive 4 hours to see a specialist at Loma Linda. We are closer to Arizona, but oh no, it can't be used there. I have become a cash paying customer. If you go In to edit your income, it won't retain what you entered, it will use the old amount. I got Blue shield instead, what a mistake. I was bounced back and forth between covered California and blue shield

$1275 bill from Kaiser saying that Covered Ca is not going to cover me anymore because I moved. This "notification" was sent to me via mail and must of been lost in transit because I didn't receive it. Getting a notice that I will be billed $1275 is not something I would overlook considering I have not had a job in a few months and could not afford a bill like that. After over 5 hours of calling back and forth and getting the runaround I demanded a supervisor (Lisa) and they were the most worthless, rude and condescending supervisor I've talked to in my 45 years on this earth. I know this review may not mean much, but hopefully one day someone will see this that can do something about this broken system. Meanwhile, I now have to dispute the charge on my card which is not the way I wanted to handle this situation. No one has a backbone anymore and it is sad.

I am so grateful for covered California. I have Kaiser Permanente Silver and I'm very happy with the care and my out of pocket expenses are reasonable. I worked for a company that offered Healthcare and it cost more than my plan does now and I have the freedom to be self employed... and I'm earning more money than I did, too.

It's only useful for not getting screwed on your taxes.
Weeks and weeks to book an appointment.
At the end of the year make sure they aren't sneaking your premiums up.
Last year blue shield tried to charge me 300$ a month for their non existent coverage.
Parasites

Below is a list of my discoveries while insured under CoveredCA.
-Website is more vague than helpful. I found this out the hard way during tax time.
-The plans are horrible. High premiums, Low coverage.
-If you don't report any changes to your salary during the first 6 months you obtain insurance, they will drop your coverage; and it may effect your taxes for the following year.
-If you get a salary increase, the premium triples. Even if you are the sole income earner in your family.
-If you make too much (ie $1 over poverty level), you won't get the credit.
-Calling in to get any support is a joke. Don't bother.

Health Insurance through CoveredCA should had never been approved base on a person's gross income. Since all patients monthly premiums are paid directly to their health insurance plans and not Covered California. Also people whose income is low that should be optional if they want to apply for Medi-cal benefits.

The service CaCovered offers overall is great. But the website creates real problems for the information that is entered. The CaCovered helpline is good, but they do not have the power to change or revert data that needs fixing. The data entry functions for changing income is really problematic, especially the dates field. Changing plans is also convoluted and site navigation loops around. The plan comparison webpages are good. Physician search is also pretty good. But the rest of this portal needs to re-beta test some new programming.

If you want to have the worst time and spend hours dealing with them, this is the service to use! They always make trouble.
I have been trying to have my insurance through their service, but they canceled it at the beginning of the month, in the middle of the month, and are not even giving me a refund! I made the payment, and they said everything was alright, then without any notice, they canceled my insurance. They are not trustworthy and are awful.
They do not care about people and do not even know what they are doing. Each agent is saying the other agent did something wrong, and even the supervisors cannot figure out the case. The agent is saying one thing, the Covered California supervisor says a different thing! Total mess! Try not to deal with them and not to apply for an insurance through them!