As soon as I posted a comment about their cash back exclusions, CouponCabin cancelled my account. I had been with them long enough to earn over $1,100. What kind of company doesn't appreciate constructive comments and rewards faithful customers with cancellation?
I stumbled upon Coupon Cabin by accident and SO glad I did. I have always used another site, but I find I head to Coupon Cabin before I shop now. CC pays pretty much when I want; I don't have to wait months for a payment. There customer service was great. I recently contacted them because a merchant did pay as expected. Within a couple hours they had contacted the merchant and the full credit was in my account. Out of about 15 shopping trips, that was the only time there was a credit issue, but they resolved it right away.
I'm writing this review because at first it took me a bit to figure out how this app works but now that I have received my first check I have begun to truly understand how to save by using coupon cabin! It does take a couple months to get a check for the cash back but it's nice to have a little bonus come in the mail by just simple doing a couple extra clicks on items I would have bought anyways. Some of the percentage off coupons don't work but as a common user of Amazon I use the $2 back on every purchase each month as my member exclusive. It didn't cost anything to get this app just a little time to learn the ropes!
Why pass up on the chance to save cash and earn up to 20% back at over 6,000 major stores? If you haven't already, be sure to check out our Sidekick browser extension for an even easier shopping experience. Thanks so much for your great review, Michele!
CouponCabin is just great. I am rewarded with some of the highest cash back rewards just by purchasing from stores I would normally visit. There is absolutely no downside for this free and useful service.
Well said! CouponCabin’s completely free intuitive app and website make saving money a breeze! Keep coming back and keep getting impressed by our thousands of hand-tested coupons and cash back deals of up to 20% at over 6,000 major stores! And if you haven't already, be sure to check out our Sidekick browser extension for an even easier shopping experience. Thanks so much for the great review, Yat!
Easy, high cash back rates, great coupons, great customer service help, speedy question answering. I use Coupon Cabin for all my online purchases and have cashed out a few different times. I like it a lot and think everyone will if they try it.
Our world-class customer support team serve to uphold our status as the best savings site in the game! Keep coming back and keep getting impressed by our thousands of hand-tested coupons and cash back deals of up to 20% at over 6,000 major stores! Thanks for being part of our twelve-million member team, Andy!
Ive been using Coupon cabin for a few years and have received over $1000 in cashback through either gift cards or cashback (my choice). Along with coupon cabin providing coupon codes to help me save extra money. I definitely recommend! Who doesn't like saving money on day to day purchases!
Well said! It's easy to save and earn heaps of cash when you use CouponCabin's industry-leading offers! Plus, because of our quick payouts and multiple payment options, you're able to see the benefits of your cash back almost immediately! Thanks for being part of our twelve-million member team, Danette!
This company's customer service is one of those incredible things you rarely see. And I mean this in a BAD way. I have never seen such a 180 of customer service in my life.
So here are some tips on dealing with this company, should you choose to:
• Do not question or challenge their business practices for if you do, they will quickly become petty and defensive.
• Don't dare expect them to honor their promised payouts; it's a "free service" as they like to say. You should be happy with anything they give you, even if it's less than they initially stipulated.
• Expect your account to be "terminated" if you have a disagreement with them.
To be clear, they make money from retailer kick backs, so they are not in business as a favor to consumers.
EDIT: They have plenty of similar bad reviews. Also I have not posted a review before so where they get "frequent" I don't know. Rather than deflect, try to do better?
Please know that we take the feedback of our members very seriously so it’s rare for us to hear that we disappoint someone as frequently as we seem to disappoint you. When feedback stops being constructive, becomes disparaging, we believe parting ways is best for everyone.
They literally look for ways to rule out fairly earned cash back.
Example: if you have a minimum purchase requirement of $25, and you purchase a $70 item (with tax the order total is $75). You use a $50 gift card to pay toward the purchase and use your credit card for the remainder of $25. You would think that this $25 credit card charge meets the minimum purchase requirement, right? Nope! They actually will arbitrarily conclude that the credit card purchase of $25 includes the $5 in sales tax, completely ruling out any/all cash back. Why doesn't the $5 sales tax fall under the $50 gift card? I don't know, their bot-like responses won't tell me.
Moral to the story: Stick with Rakuten or almost any other cash back site for your rebates.
Unfortunately, per the agreement we have in place with our cash back partner stores, the use of gift cards voids cash back. Please know that if it were up to us, all orders, regardless of payment method, would be eligible for cash back. As you stated, cash back is calculated on the order amount before tax, shipping and any fees are added and after all coupons, discounts and credits are deducted.
Had an account for years. Someone else in my household created an account and then accessed a members only offer. This made them immediately close both her account and mine permanently with no recourse. Apparently they expect you to be the overseer of anyone within your household as someone else can violate the ToS on your behalf.
CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such incredible cash back offers, like $100 back on $100 orders, that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program. That said, when accounts are identified as trying to circumvent these rules, we have no choice but to close those accounts.
I absolutely love CouponCabin, I have used it for years and have accumulated over $1,357 to date in cash back rewards.REALLY simple to use, I just included a snapshot of my savings to date. Its so simple to use, with every online purchase I intend to make I check with CouponCabin first and see what the cashback rewards are at the different stores, saves considerably for the holidays but honestly it is great to save all year round. Same merchandise, better sales, and rewards through CouponCabin all on a single site. Win-win for everyone:-) A very trusted and secure, so glad I joined and highly recommend for everyone, it costs you nothing, and it takes no effort to check with them before you buy.
Wow! Congrats on those incredible earnings, Katherine! CouponCabin’s intuitive app and website make saving money a breeze because you should never miss out on the chance to earn up to 20% cash back at over 6,000 major stores during your regular shopping sessions! Thanks for being part of our twelve-million member team!
Be prepared to return the items you ordered when Coupon Cabin doesn't honor their cash back offer. And they still won't let you have another offer for 30 days, despite their failure. Customer service has been poor whenever I needed to contact them. A couple of bad experiences is enough to sour the few good ones I've had.
Unfortunately, after an order has been placed, a modification, in any way, for any reason, will result in the reversal and cancellation of your cash back. This was prominently displayed at the top of the “Details & Exclusions” shown with the offer you clicked. I'm sure you're frustrated by this, but please know that CouponCabin shares this feeling with you as we, too, will lose our commission for your order.
Overview
CouponCabin has a rating of 3.3 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card and online shopping. CouponCabin ranks 3rd among Coupons sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
As part of our Cash back program, participating stores have the ability to set cash back rates for certain products, brands and categories at their sole discretion. Please know that if it were up to us, there would be no cash back restrictions (ever). Cash back exclusions are prominently shown in multiple places on CouponCabin.com, including, and among others, under the store's logo on their dedicated coupon page and in highlighted and bolded text on the popup that appears after clicking coupons. Please just refer to these sections when shopping online to avoid any missing cash back due to exclusions. Please contact success@couponcabin.com for any cash back-related questions regarding your account.