Real easy to use. Helpful tips at where to fill the form and any error comes up. Efficient and useful to see as areas are colour coded. Making a change to my travel dates and times was quick and efficient too.
Easy to book and select which air travel times you wanted. Easy to select seats. Nice gentleman called to confirm and asked us if we were sure we wanted to exclude travel insurance. Explained in great detail what it was and than we accepted. Thank you ChespAir!
Cheapoair is a budget-friendly travel booking platform that offers affordable flights, hotels, and car rentals. With user-friendly search tools and exclusive deals, it helps travelers find the best prices for their journeys. Ideal for savvy explorers, Cheapoair ensures great savings while planning memorable trips around the globe.
As a new subscriber a little bit confusing but after browsing, I did get the needed information.
Thank you I got the booking dates and price expected.
Visiting the site for the first time, I was thoroughly impressed by its user-friendly interface and the wealth of information it offers. The site features straightforward and accessible communication options, enhancing the overall experience. Compared to numerous other flight websites I have used, this site stands out for its ease of use and convenience. I will definitely use CheapO again.
I just wish that if an error happen on the name that it would be easier to just fix it, last year i had to wait for a refund then book it again because it put it under my name instead of my sons name
Overall, my experience with the flight booking website was fairly positive. The search functionality was easy to use, and I appreciated being able to filter results by price, flight duration, and airline. The site was generally responsive, and I was able to find a flight that suited my needs quickly.
Easy to book. Price is affordable. The flight duration is too long though. I hope flight duration can be reduced to something less than 10 hours.Also I suggest you have or offer direct flights to Kelowna/Canada.
I completed a chat with your agent to change my return flight for an earlier time or if possible the date. Was told I needed to pay USD $263.75 will definitely let my peers, relatives and friends know abt this service that you provided. Victor my agent went all out to ensure I was pleased and made every effort to get me on an earlier flight …I am extremely pleased with this service and I pray I meet other agents like him. He was pleasant, patient, showed empathy, went the extra mile for me, apologized to me for the situation and he made me very happy and comfortable. Kudos to VICTOR for all your assistance… happy to do business with you!
I completed a chat with your agent to change my return flight for an earlier time or if possible the date. Was told I needed to pay USD $263.78. I am not prepared to pay that and will definitely let my peers, relatives and friends know abt this service that you provide in a time like this … actually I may not be using your again. Was actually warned but did not listen
Very efficient. I was very impressed when I was sent a email, making me aware that there was changes to my flight and giving the option to accept the changes or cancel my flight. I really appreciate it. Thank you.
Overview
CheapOair has a rating of 3.4 stars from 14,947 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.
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Business History
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members