Chase

This bank sucks on so many different levels. DO NOT USE them with your 401k's or investment banking. They have had my money for a year and gained $3.11, and then when I take out my $100K account to transfer it to my new work 401k, they have taken over a month, and only because I called today. I want to talk to senior management, but of course... you cant. Please don't make the same mistake I did and waste a year of getting better money on your return.

Chase is not a company; it's a scam. I was pre-approved for a Sapphire Preferred card, and after a hard pull, I was approved and given a digital card while the physical one shipped. I made four purchases at grocery stores and a sandwich shop. After three days, they closed the card without reason, and every employee was either too clueless or rude to help. This isn't a bank; it's a trap that will hurt your credit and waste your time.

I am extremely frustrated with my recent experience at chase bank. I issued a check for $100, but it was incorrectly cashed for $1,000. This error has caused significant inconvenience and financial confusion. The manager blamed the eligibility of the amount [the numbers part] but it is also written out in as required in [words]. I urge the bank to improve its handling of such errors and ensure better accuracy in transactions.
I would rate this bank a zero [0] if this was an option. It's been hell since I opened my account less than a year. Worst decision I ever made.

Worst bank I've ever had! Bad for business, and if you are wise, you will change banks, or NEVER use Chase. Their good reviews are absolutely fake! Save yourselves the headache. Not even good with simple banking,, and customer service is horrible. They play like they can't comprehend English.

Chase is no good. They don't treat their customers well. They won't give you a credit line increase no matter how long you have had accounts with them. Dont apply for any credit cards with Chase. Go to citi bank, Discover or American Express, Synchrony Bank.

Recently I was scammed into paying on an old credit card debt from over 15 years ago by some scammer who had all my personal info and of course was with a fake company. After the fact and a little research I was duped into paying over twice what the original debt was by this scammer who was using scare tactics saying I was gona be sued, so thinking I was doing the right thing I payed! So original debt still remains and I'm out over 2200.00 because chase wont lift a finger and get off their lazy $#*! and investigate anything! After 2 disputes, numerous calls to their so called " dispute" department, all documents showing the company is fake so clear a toddler could tell it was a scam, and even a police report stating the company is fake! Chase says it's a valid charge and I have nothing! Stay away from CHASE they support fraudulent scammers and put their customers LAST!

Shred your Chase debit cards and close them quickly
As a Sapphire Card holder, we have learned through our own experience the last couple months that Chase debit cards are not protected by Chase AT ALL! While we both held debit cards that we never used, SOMEONE in Saudi Bank overseas was able to obtain both our numbers 2 years later and without having to use the 3 digit code number...made a charge against both cards within seconds of each other. Even though we called them as soon as it happened, here we are month and a half later, and their fraud department is still in denial and we continue to waste time. Chase is not worth this aggravation. Time to search alternative Banks.

Date of experience: February 14,2024

After being robbed and having my cards used against my will, Chase sent me on a 4 month long absolute nightmare with their despicable fraud department. Mismanagement out of control, unprofessional contact, and a complete dismissal of circumstances. Every single element was in benefit of them. There conclusion on my case wasn't based on the facts of the circumstances, but on ridiculous semantics that exist due to their own advice to me on how to proceed. Ernest, the account specialist who handled my claim, blatantly lied to me on several occasions. Disregarding evidence, testimony, dodging all attempts at meaningful contact. Giving advisement for settling issues, only for those things to be turned around against me, even though it is circumstances THEY created knowing the situation full well. It's all too convenient. I would recommend never working with these people, and as soon as this is resolved I plan to immediately terminate all business with Chase for the rest of my life.

Just received this card. Here is what is wrong.
1. They promise one thing before you apply, but when the card came the rewards are different
2. The site is well organized on the first sight but wouldn't allow me to set up an automatic payment
3.I called for help and waited for 25 min before someone in another country answered the phone. This person wasn't able to help me so he just switch me to the waiting music. Another 20 min later I gave up and decided that this card is not worth it.
Good thing is that I don't have any banking with this bank.
Not a pleasant experience. Don't recommend it.