CashForUsedLaptop

Avoid CashForUsedLaptop - Dishonest and Untrustworthy

I sent my device to CashForUsedLaptop based on their promise of payment within one business day of receiving the package. However, that promise turned out to be false advertising. Once I contacted them about the delay, they conveniently updated their website to change this guarantee, trying to cover up their lies.

It's been [insert time here], and I still haven't received payment. Their customer service is the worst—completely unhelpful, unresponsive, and unwilling to provide real updates. At this point, it feels like they're just stealing devices sent to them.

This company is incredibly shady. If you're considering using them, don't risk it. You're better off selling your device elsewhere to avoid this kind of scam.

They're a bigger scam than I realized. I came across these jerk offs through a company that supposedly buys apple tablets and used laptops. On the phone they go by names like "Jay Smith" "Alex" "Doug" but thick middle eastern accents. Course no one who really is from the middle east has names like Jay Smith, Alex and Doug! Turns out there is a slew of companies with the same MOBILE number and the same 2 physical addresses. I contacted the police on them today. I'm also reporting them to the FTC as well as itc.gov They're clearly huge scam artists with numerous operations. Stay away from this company and any company affiliated with this address

The laptop is delivered yesterday and I tried to contact them for status. However, Texts, calls, emails, NO Response at all. It makes me very nervous for the situation.

I did not have a good experience on the amount of time it took for me to get my payment because it took days longer than originally stated and the communication was not good. Even though we had a holiday during the time, it still took days longer because they make their payments in "batches". Also, the amount I was quoted went way down because the company told me the warranty could not be transferred, even though the laptop maker said the warranty followed the computer, which was brand new. The box had never even been opened. I would NOT recommend their services. Ineffective communication and the amount was way less than the quote. I wonder how many people this has happened to? If you disagree with the quote, you have to pay for them to ship your equipment back to you and then start over. I'll bet not many people opt for that.

Definitely would recommend and use them if your looking to sell laptops they respond within a quick time frame and give you direct answers without the extra background chat or run around. 10/10

Overall pretty happy. I was offered less than what I was quoted after they looked at my laptop, but they explained in detail the reason for the lower offer. They were friendly and efficient in processing the sale. I would also like to mention that I had contacted several different companies about selling my laptop, and no one accepts Chromebooks, apparently. Cash For Used Laptop was the only company willing to purchase my Chromebook, so thank you!

They give great customer service, Was always notified during the transactions.
Very polite, and very fast turn-a-round.
They made everything so simple to complete this process.
I would recommend them to anyone looking to sell older equipment.
Even received payment quickly...

Kept my laptop and offered me $10 on an original quote of $150. They hound you to send them your device but never answer any questions or ship it back once they get it. At least other sites pay for return shipping. DO NOT USE, WILL TRY TO TAKE ADVANTAGE OF YOU!

-communication was timely and they were very professional
-the "offer" was less than the "original quote" but everything was explained in detail and they provided pictures as well so I could understand why they chose to adjust the prices.
-I recommend selling in bulk here. There is an 80% chance you will not like the "offer" once they evaluate your tech if you are only selling one item.
-overall awesome customer service and fast payout! Give it a Try

They appeared to be a dependable brand. I sold two devices a few days ago, and they gave me a reasonable quote for my Lenovo laptop and iPhone pro max that was absolutely a bit higher than the rest of the market.
The payment process is smooth and quick as soon as you approve their evaluation report. Their customer services team is highly professional was quite vigilant, and treated me respectfully all the time.