How would you rate Cartridge Save?
grey star
grey star
grey star
grey star
grey star
GB
1 review
2 helpful votes
Follow A B.
Unfollow A B.
Send Message
Share Review
Report Review

Misleading performance figures
February 26, 2021

Misleading performance figures

They claim their cartridges can do 3000 pages and when this is queried they blame the 'industry'. Warning to others: 1 page in cartridgesave's world means just 5% ink coverage... that's a couple of lines of text on a sheet of A4... not what anyone would call a page. Will not be ordering from here again.

Date of experience: February 26, 2021
Malta
1 review
4 helpful votes
Follow Dan B.
Unfollow Dan B.
Send Message
Share Review
Report Review

Scam artists
December 11, 2020

These guys have scammed me by not delivering most of what I ordered. They falsely claim to have delivered but cannot provide any evidence to back up their fabrication. The also troll review sites to take down articles that show them in a bad light. How many honest companies do the same. Be warned.

Date of experience: December 11, 2020
GB
1 review
14 helpful votes
Follow Doug R.
Unfollow Doug R.
Send Message
Share Review
Report Review

Non-UK natives beware this company's site and support! I have a US HP printer, ordered ink from cartridgesave.co.uk. I followed their product recommendations by specifying printer company, product, and model. It turns out cartridges are region-specific, and their site does not recognize this. The site recommended and I bought a cartridge which the printer refuses to use, displaying the message "wrong cartridge". I contacted CartridgeSave customer support; they agreed that their UK product would not work in my US product, but they have a policy forbidding refunds once the product is opened, can do nothing for me.

Date of experience: January 12, 2011
GB
1 review
2 helpful votes
Follow Ruth D.
Unfollow Ruth D.
Send Message
Share Review
Report Review

Non return Policy once box is open
June 7, 2021

Ordered the wrong maintenance cartridge by mistake but because i took it out of the box it was sent in (an ordinary cardboard box) i cannot return it or get a refund. In fact i was told if i sent it back it would be thrown in the bin! I was also told all this is written in the companies policies which can be read on the website!
I have been offered a 10% discount for which i will not be using to purchase the correct one! If anyone wishes to purchase a Canon MC-05 Maintenance Cartridge from me which has literally come out of a box and now sits on my desk at a reduced price contact me on *******@hotmail.com!

Date of experience: June 7, 2021
GB
1 review
7 helpful votes
Follow Hitesh K.
Unfollow Hitesh K.
Send Message
Share Review
Report Review

Ordered individual drum units for my printer sent me the wrong tray bucket and and are not willing to either refund or replace the unit as i opened it ( but without opening who can tell if it is the right unit for my printer) same thing happened before but with non useable tonners and wasted money as they would not replace it.

Date of experience: May 11, 2017
GB
5 reviews
10 helpful votes
Follow Dean B.
Unfollow Dean B.
Send Message
Share Review
Report Review

As I'm working from home, I needed more ink than usual. During lock down, I couldn't get from my usual place so thought I try Cartridge Save. My ink was in stock and the price was cheaper than I would have paid. It even turned up the day after. I was blown away, so much so, I ordered a spare! Great job guys!

Date of experience: June 17, 2020
GB
1 review
1 helpful vote
Follow Colin T.
Unfollow Colin T.
Send Message
Share Review
Report Review

Had to replace maintenance box, found correct one easy on Cartridge save site, delivery was very prompt, I had to change delivery address and called office, excellent service and box delivered to altered new address.
Thank you Cartridge save

Date of experience: May 24, 2021
GB
4 reviews
6 helpful votes
Follow Colin B.
Unfollow Colin B.
Send Message
Share Review
Report Review

I have dealt with CartridgeSave for over 10 years and have found them to be prompt and reliable. Their compatible ink and toner cartridges are magic, I have never had any problems with them. They also sell printers and I have just ordered a new printer, only a cheapy Canon TS205, nice little machine by the way.
I ordered it on Friday, and living on an off-shore Island, didn't expect next day delivery, but Monday morning, door bell goes and there is the man with the printer. How about that for service. As I said, Top Notch. Give them a try, you won't be disappointed.

Date of experience: October 14, 2019
GB
1 review
10 helpful votes
Follow David J.
Unfollow David J.
Send Message
Share Review
Report Review

"We want every single interaction you have with Cartridgesave.co.uk to be quick, easy and trouble-free" - complete and utter rubbish.

"One year returns on unopened items. Provided that the products are unopened, and in brand-new condition, you can send anything back to us for a full refund for up to one year after making the purchase" - even more complete and utter rubbish.

We ordered a set of toner for a Lexmark CS310 - they sent a set of toner for a Lexmark C544. Completely incompatible. Now they refuse to accept them back and refuse to give a refund.

Don't buy from cartridgesave.co.uk - a bunch of con artists that will leave you out of pocket.

"Everything we sell is covered by our 100% Satisfaction Guarantee" - yeah, THEY ARE 100% SATISFIED after they've ripped you off, but you won't be.

Date of experience: September 1, 2015
GB
1 review
0 helpful votes
Follow Abraham K.
Unfollow Abraham K.
Send Message
Share Review
Report Review

Brilliant company, they had ink for my old printer in stock, free delivery included, ordered on Friday, delivered on Saturday, highly recommended and I'll definitely be using them again. 100%.

Date of experience: June 18, 2020

Overview

Cartridge Save has a rating of 3.8 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Cartridge Save ranks 3rd among Retro Video Games sites.

service
7
value
8
shipping
8
returns
6
quality
8