Capital One

Capital One gives customers wrong information. They say when you use Capital One card and make a purchase through Expedia, you will get 12% back. It is a big lie. They rob money from customers because they do not give the 12% back as promised. Be careful not to fall in this trap.

Capital One sent me a credit card that I never applied for with a $500.00 limit. I decided to use it for my business and I would use it to buy pizza supplies for my pizzeria. At the end of the month I would pay it off. Sometimes I would use it and pay it off the next day. Today they sent me a fraud notice email and they told me to call them ASAP. I was pretty concerned so I called them right away. The fraud had nothing to do with any purchase but rather because I was paying off their credit card on time every month. Now they want me to prove that I was making the payment even though I have never missed a payment or a payment has never been returned. They actually said that someone else could be making a payment on my account? I said, please tell me who this person is that would be paying off my credit card every month?

The bottom line is that capital one is upset that they aren't able to charge me any interest because I pay the monthly balance off every month. Screw them!

You run the risk of lowering your credit score although it says applying doesn't impact your credit score. IT DOES!
I was offered a credit card with a $200 deposit. I didn't want to do that and after two days my credit scored lowered by 2 points. Not ideal if you're really working to increase it.

Online no help, phone banking can't help so go to a branch except they have shut most of their high street banks and those left open are understaffed, Interested and clearly have no connection with their actual clients.

Services I needed…? Pay a bill and activate my daughter's account. Not exactly rocket science.Someone advised me to report the case to GAARD,IO I gave the the necessary information they needed and I waited for few days the I go my money refunded back to me

They fail to protect your money even if you work through the case process to get your money back with proof. I am out $123.00, and the seller got their item and my money back, too. The item was a counterfeit item car screen. It was purchased through a link on Instagram. My son purchased it. Weeks later, it didn't come, so I opened a no-receipt claim. A week later, it came to contacted Capital One to change it to a counterfeit item claim. When it arrived, it had Chinese writing all over it so I refused it. I told C1 all of this, but even after the appeal, they gave the seller the funds. Capital One 360 is very untrustworthy and will not protect your money. I would advise anyone to choose another company. Customer support is non-existent and very unhelpful.

Capital One's systems did crash,
Right as lawsuits came in a flash.
Their fraud was exposed,
Their doors nearly closed—
Guess downtime is cheaper than cash!

This company isn't worth your time
This company isn't worth your time. I've been a customer for 10 years in both auto and credit. I'm thankful I didn't get a mortgage through them. My wife also has become a loyal customer because of it. I had in mind to build an advantage in credit purchases by being an exemplary loyal customer. This company never increased my credit limits, gave me a fair offer or followed through when I expected it. We got well over a dozen preapprofved auto offers basically promising up to ****** between my wife and I for a car. I applied for4r a used vehicle. Everyone else said yes. They said no. Not a dollar. This is far from the first time but it's going to be the last. The customer service when I called in was as I totally expected...worse than useeless.

Date of experience: January 11,2025

Was promised a $200 reward for getting a friend to apply and receive a quicksilver cap one card which she received but never got reward even after talking to a supervisor they said nothing they would do. So my friend cancelled the 29% cc. Terrible service, very disappointing. I'm cancelling my card as well.

No assistance, phone banking is useless, therefore visit a branch instead. The majority of their high street banks have closed, and the ones that remain are understaffed, uninterested, and obviously disconnected from their real customers.

What services did I require? Activate my daughter's account and pay a bill. It's not that difficult.I was told to report the situation to *TRE/ (BLES) /LTD(COM)** I provided the details they requested, waited a few days, and then received my money back.

You do the pre approval they say yes your approved and tell you your limit then you fill out the whole thing upload ur info then selfie then they change it to a secured Mastercard where you have to put the Money on it yourself but still get charged interest. Noooooooo thanks that's why there's a thing called a bank account.