I came by to log in to my account on the mobile app and i was quickly noticed that both of my checking and credit card account being closed for no reasons. Mind you i never had any communications about the closure of the bank account and the credit card which i assume they are lacking in communications. I only been with them for only 2 years and since then on today as of June 20,2024 they decided to closed both of my account without any reasons and they accused me that i had an unusual activity which is false because i never done anything that violates their "terms and condition' or their stupid "relationship of banking". So here goes my horrible day, so when i spoke to the customer service (by the way they were horrible and they didn't help crap about anything to resolve my problem) and while i was on the phone with them explaining my issues with both of the account being closed for unreasonable reasons to the customer service, all they gave me was they couldn't do anything about it and was told that they couldn't provide any information to why it was closed. Instead, they insisted that i would wait for a letter in the mail within 10 days just to clarify of why my account checking and my credit card being closed and that as mentioned they couldn't do anything about it. I always pay them on time and full every month and the moment i was about to pay the remaining balance just so i could use to pay my bills, they have restricted my credit card which by the way means they closed it and now i have to wait until every thing is paid off and while my bank account with them have also been restricted and was in the process of closing as well. I explained to all the customer service i spoken to why my account was closed in the first place for both my checking account and the credit card account, they refused to give any further information as stated they wanted to insist me to wait for the stupid dumb letter to arrive for the reasons why it was closed. SO OVERALL, to anyone that wants to bank with this crappy disgusting bank I WOULD ABSOLUTELY NOT RECOMMEND THIS BANK AT ALL COST AND NEVER WILL RECOMMEND THIS BANK TO ANYONE INCLUDING FAMILY, FRIENDS, STRANGERS, ETC. TO HOW HORRIBLE THE CUSTOMER SERVICE IS AND THAT BANK ITSELF CAN GO F**K ITSELF AND ROT TO HELL BECAUSE THEY ARE DISASTROUS AND ATROCIOUSLY DISGUSTING THAT THEY WOULD DO THIS TO PEOPLE LIKE MYSELF AS A LOYAL CUSTOMER. RIDICULOUS AND TOTALLY ABSURD. I HOPE THAT CAPITAL ONE WILL LOSE MORE CUSTOMERS THAN TO GAIN CUSTOMERS BECAUSE OF HOW HORRIBLE THESE MONEY GRABBERS THEY ARE TO LURE CUSTOMERS IN AND THEN TREATS THEM UNFAIRLY. DISGUSTING AND COMPLETELY INJUSTICE.