Overview
Broome Staircase Designs has a rating of 4.6 stars from 1,968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broome Staircase Designs most frequently mention quick delivery, great service and pearl earrings. Broome Staircase Designs ranks 3rd among Rings sites.
Won't sell at advertised price, website errors and staff just say sorry and won't honour their advertised price. Never ever buy from them again, they ignore emails and overall lack of customer service
I purchased a ring for $300.
I arrived back to uk and was looking to buy my daughter the same ring. And it's on your website for £113. How And Why
Also I have received no customer service the assistant in store was not helpful she gave me no reply about how to care for my iterm s I also emailed There as been no customer support would this be different if I spent $10.000
I purchased a double band ring for $299 while on holiday In Mandurah I returned back to the UK and looking on your website have found my ring for £113 which is a lot cheaper than I paid. How can you do this? The ring was purchased on the 8th of February 2025.
I experience was the very best of had a long time
Elaine was very courteous and helpful for everything she could do for me and every think I asked she answered the questions really good, and she is very charming and very nicely spoken thank you
I love the necklace. The pearl is so beautiful against the gold and I love the design that resembles the Broome staircase to the moon.
The pink pearl earrings are also very beautiful.
I enjoyed my shopping experience with Broome Staircase Designs. Thank you!
Beautiful ring purchased from Broome Staircase Designs. Excellent, prompt service. Contacted as size out of stock and selected a similar size. Friendly staff and received order two days later. Extremely happy with product and service.
So fun and contemporary in design. Love the look and feel when
Wearing. Great communication, price and fast delivery. Attractive packaging and care instructions are a bonus. Happy customer.
These earrings had caught my eye and were easy to order and on sale! They arrived within a few days and looked just as I had expected. Very happy with my purchase.
When I ordered the earrings I paid extra for express postage but then saw that postage should be free for orders over $199. So I missed out on that. One earring is much flatter than the other one so I was a bit disappointed.
Very prompt service - the necklace was delivered in no time and it is exactly what I was looking for. The neoprene is very soft and flexible and the clasp is perfect.
This is my 2nd necklace as the original one was stolen when I was on a cruise. That necklace had a more safety closure. This one is appalling resulting in me having to purchase another cord so as to be sure it is not going to unfasten and hence be lost.
The Pearl Bracelets recently purchased for myself & gifts from Broome Pearl's are beautiful.
Always received in nice packaging. A very happy customer. Thankyou
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- Broome, Western Australia, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
HI Michelle, when checking out you have t tick the terms and conditions box when purchasing any items. These terms and conditions explain in great detail our Online Sales which go on and off each day. Nonetheless, we do apologise that you had a bad Online experience. Kind regards Julia Prynne CEO.