Bids

Paid for bid never received items, can't get a hold of anyone in customer support, always goes to recording that states someone will get back to you within 24hrs (hahaha) not so.!
I have contacted via customer supports email no reply, have also contacted their legal dept with no reply! They have my money & I have nothing! Where does a person go from here to get resolution for this matter?

I see a lot of people saying great customer service, but these must be old. Their customer service is awful. They tell you to call if you need help or to change an order, but no one answers. They tell you to leave a message and someone will call you back in 24 hours, but no one calls! I have won several bids, but some of them have never showed up in my basket. Called about that as well, left messages, sent emails, but no one has ever responded. You cannot be a reputable company and have no way for the customer to reach a representative. If no one calls me back I won't be using their site much longer.

I love this website Bids.com. I have bid and won over 20 pieces of jewelry.
Each and every piece is stunning. They are authentic and true to their description. Sizes are always correct and each piece has a stamp of authenticity. One cannot go wrong with this website.

I had purchased jewelry, and leather goods from BIDS. The description, pictures, guarantee documentation of every product is precise and professional.
The magic is always to see and get the unimaginable for a special price.

They have amazing customer service and quick responses. Also they go above and beyond to make sure you are satisfied with your order. I made a mistake and got the wrong size ring, and they gave me a refund and let me have the extra ring! Now you can't beat that service.

Little confused on their tracking they use. But the right item did come in and was very nice. Lots of good deals and still looking at other items to buy.

I love getting on this site. The items are all high quality and bidding is fun. It does take a little while to get to me but definitely worth the wait.

This is my second review on the same issue. I made two purchases on December 7,2021. Money was probably removed from my account and is this day January 4,2022 I have yet to receive a tracking number and the customer service email continues to go through a loop without ever sending my email requesting help. I really just want my money returned or tracking number. The reason I gave one star is I had to at least acknowledge the site to continue. From me they get zero stars. I just don't know what to do.

These scam artists are raising money from investors and their operations is complete fraud! Dont invest and dont buy, you will never receive your products or see a dime on "investment". Check out BIDZ, their previous company!

Ebay has implemented so many restrictions and fees that has completely impaired in our ability to bid on items, it's basically another Amazon. Bids.com has been slowly growing and adding new products, their $1 No Reserve bidding is EXCELLENT. Delivery times are disclaimed and their customer service is very responsive! I highly recommend.