Beyond Blue

I have sought help from this site before. Initially it was great. I do not know what has happened but the site is almost impossible to navigate and I have decided not to waste my time anymore. No idea how people cope really as it is all a sham designed to make people feel they are cared about when they are not. Goodbye.

I think we need to close this website down how can we petition to get it closed? Every time I've been disappointed left feeling worse and read others have had the same experience. So does anyone know how to report them get them shut down?

I'm in a difficult relationship and the so called counsellor, agent, "Darren" said to me "We can't really solve people's circumstances".
So the government is throwing extraordinary resources into a useless organisation who all they do, is provide other useless "organisations" that could have googled myself or parrot back to me what I have already said?
If I was suicidal, this would have tipped me over the edge.
This came after the previous "counsellor" abruptly ended the chat because I told her that her suggestions weren't helping.
Avoid Beyond Blue - it is of absolutely no help whatsoever. None. They have no interest in you as a person. All they care about is having the "volunteering" experience with Beyond Blue on their CV.
There is no care, no willingness to help you find a solution, and you will walk away feeling even worse than you did before you called them.
Avoid, avoid, avoid.
A complete waste of space.

I was at my lowest and called them for help. It resulted in 8 Qld police breaking into my home and forcing me into a police vehicle and taken to a hospital. I was then forced to stand against a wall for 3 hours by 2 security guards. That isn't their doing I know, but beyond blue escalated things big time. I was down, not dangerous

Unprofessional, they act under false pretences, discriminatory, only looking for faults, NO service whatsover provided, this is a dishonest mob not of any value, only there to attack you and shut you down. This is how they behave when you call after lecture from them, about their wants and views of how they think callers are. They have no communication skills, only talk at you. Shut them down as no use to anybody. We find their promotions false and misleading.

Reached out to beyond blue cause I just needed to vent and get some help with a situation I'm in. But all they did was ask me to do their 5 question survey, sent me a link to headspace and that was it. They totally ignored my message of me expressing my feelings and the situation I'm in. It was so useless. How they call themselves a mental health organisation I don't even know.

They record your calls, and collect data. After a 45 minute call explaining my grief over multiple issues at the time, which the counselor sat through, the response was 'you should take a day off, you've been through alot' and then ended the call as it had ben an hour.

I have never had anyone hang the phone before on me at 9:15am on 11 September 2023.

This unfortunately led to me not being able to talk and feeling ashamed and kicked out. So when I rang again I couldn't talk after they answered the phone for the fear of talking to the same person that just kicked me out without notice and making me feel worthless.

I think they need more help than me
I hope they can pay them more to be able to say: I'm being paid for this.

Luckily I called when I was not unsafe. First they asked lots of questions that only made me feellike I was being interviewed not councelled or consoled. They werre condescending and dismissive, no attempt to speak to me about how I was feeling. Then gave me 2 phone numbers, the first as disconnected, turns out it was a 1800 number for depression in the UK, the second was headspace which only help for young people, this is despite giving her my date of birth which shows Im aged over 50, AND my mention of menopause triggering my mental health.They will refer you anywhere, whether it is helpful, relevant of not and are not trained in mental health or common sense and have zero care factor.