Best Choice Products

Best Choice Products

How would you rate Best Choice Products?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow suzie r.
Unfollow suzie r.
Send Message
Share Review
Report Review

Great product - fills with water (vs messy sand) making it much easier. Good quality materials and very easy to assemble. Had a minor issue and Customer Service was responsive and efficient in resolving. I highly recommend.

Date of experience: June 22, 2024
Ohio
1 review
1 helpful vote
Follow Tom T.
Unfollow Tom T.
Send Message
Share Review
Report Review

They made it right
May 19, 2024

We ordered a 32 in fire pit table. It functioned perfectly and looks very nice. We noticed, however, that the wicker had a couple of strands that were broken. I reached out to the company - which to my surprise was very responsive. After sending them a picture, they made it right. They sent me a new unit. Beyond my expectations. I will buy again from them.

Date of experience: May 16, 2024
Missouri
1 review
0 helpful votes
Follow Nancy C.
Unfollow Nancy C.
Send Message
Share Review
Report Review

I had order 2 Zero Gravity Chairs from by "bcp" upon arrival one of the chair trays was broken, I wrote the company hoping to get a replacement tray, they could not replace the tray, so they replaced my full shipment. They not only took care of my issue they even answered my email on a HOLIDAY weekend. They made sure I was fully satisfied with their product and their service. This was a great experience and I never write reviews, but they went far beyond my expectations. Thank You Best Choice Products for doing the right thing.

Date of experience: June 17, 2024
Virginia
1 review
1 helpful vote
Follow Carmine M.
Unfollow Carmine M.
Send Message
Share Review
Report Review

In today's society people having a problem almost never are able to speak with a human and if so, they have a negative experience.
At 84 years old I was lucky enough to speak with a customer telephone representative named Madeline.
Madeline was courteous, respectful and solved my problem.
I strongly recommend buying with from Best Buy with confidence knowing the company is honorable.

Date of experience: June 5, 2024
New York
1 review
0 helpful votes
Follow Bill C.
Unfollow Bill C.
Send Message
Share Review
Report Review

Best Choice umbrella stand is the best choice. I needed a umbrella stand that was mobile and sturdy enough to hold large umbrellas around my pool. Best Choice fills that role very good. Easy assembly, very sturdy and it looks like it will last a very long time. Customer service was very helpful with my selections, actually everything I needed. It was very nice talking to someone in CS who could really help me.

Thanks Best Choice!
Bill C

Date of experience: June 10, 2024
Illinois
1 review
0 helpful votes
Follow Russell W.
Unfollow Russell W.
Send Message
Share Review
Report Review

Great experience
June 5, 2024

We purchased patio set, and just before the warranty ended a chair broke. We reached out to customer service and by the time they had a resolution the warranty was up. However, they were still willing to honor the warranty and they replaced it hassle free. This is the type of service I look for when I want to do business. Amazing thank you.

Date of experience: June 5, 2024
Iowa
1 review
1 helpful vote
Follow William H.
Unfollow William H.
Send Message
Share Review
Report Review

I think the beds are great quality except the cross braces seem flimsy. But they just support the structure from bowing so they should be sufficient. I will find out once they are filled. Customer service was very helpful and prompt with replacement. I did the interaction with "Chat" but I had no problems.

Date of experience: March 14, 2024
Louisiana
1 review
0 helpful votes
Follow Joe S.
Unfollow Joe S.
Send Message
Share Review
Report Review

I reached out to the company because I had a faulty part with the umbrella. They wanted to replace the umbrella but I only wanted a part replacement. They weren't sure when the part would be in stock so they sent me a new umbrella. Love the product and the way they respond to their customers.

Date of experience: June 5, 2024
South Carolina
1 review
1 helpful vote
Follow Bryan M.
Unfollow Bryan M.
Send Message
Share Review
Report Review

Great Customer Service
January 19, 2024

I purchased 3 Jeeps for Christmas gifts for our grandchildren. Two of the jeeps ran perfectly but the other one was sluggish and would not keep a charge. I emailed the company and they were very apologetic and helped me out right away. They sent out a new one immediately. Thru all of the emails that was sent between us, everyone was very helpful and friendly. They were so easy to work with and I will definitely continue to give them my business.

Date of experience: January 19, 2024
New York
1 review
0 helpful votes
Follow Vaune S.
Unfollow Vaune S.
Send Message
Share Review
Report Review

We purchased an Adirondack chair from Best Choice Products. While assembling the chair one of the pieces cracked while screwing it together. We contacted customer service. After sending them a photo of the defective piece, they agreed to send us a new chair. We received it a few days later. Looking forward to enjoying my new chair!

Date of experience: May 15, 2024

Overview

Best Choice Products has a rating of 4.1 stars from 285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Best Choice Products most frequently mention customer service, new umbrella and christmas tree. Best Choice Products ranks 12th among Discount Shopping sites.

service
153
value
148
shipping
145
returns
104
quality
147
This company responds to reviews on average within 9 days
+78