Overview
BeenVerified has a rating of 2.4 stars from 311 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BeenVerified most frequently mention credit card, day trial and criminal records. BeenVerified ranks 8th among Background Check sites.
I've tried to use this site before and I get nothing beyond the basics that I can otherwise Google.
Also, when I've canceled trial memberships in the past I am later billed for monthly amounts. When I've called to complain they can't find my cancellation. So I've come to believe that their system is set not to receive cancellations if made within a certain time frame from the point of trial a subscription origination. The reason I believe this is because they "can't find" my cancellations when I've canceled within 3 (rather than 7) days. This site is a scam; don't waste your money here.
Every time I tried to connect to their website, a page popped up saying "Access denied
This website is using a security service to protect itself from online attacks." I tried to register but it does the same with every page, I looked at the reviews here and I got an idea about it. I will not investigate further, have a nice day.
Hi Sally,
If your location is outside the U. S it is possible this is the reason the access is blocked. At this time, we are unable to offer the use of our service to customers located outside the U.S. If you are located outside the U.S. you will not be able to access or use BeenVerified. However, we are happy to investigate the matter please email support@beenverified.com
I usually have to write bad reviews these days so when I had a great experience with beenverified.com I knew I needed to give them a good review. I used the website to find a name to go along with a cell phone number. Got the name in seconds. I needed to talk to customer service afterwards and they helped with my problem the FIRST time. This never happens. Businesses always make customers jump through hoops to get the answer they need. I emailed them once and they came back with the answer I was looking for within hours. Exceptional.
Hi Katie,
This is awesome! Thank you for sharing your experience with us.
It's not worth the price. The information provided is very basic. I bought a membership for vehicle look ups but this site provides little to no background information. I also tried to do background checks but those were unhelpful as well. Billing cancelation is unnecessarily challenging as well. Stay away from this business.
Hi Seth,
Thank you for your feedback. We appreciate you sharing this information with us. Can you share what information related to the vehicle, in particular, you were looking for? We would like to hear more about your search results please email support@beenverified.com
Consumer beware, this outfit is hoping you don't review your monthly CC statements since they will continue to bill you each month even when you call them to 'stop'. Had to go through my CC company to 'block' them from future debits to my CC account. Stay away at all costs.
Hi Steve,
We apologize for the inconvenience. Based on your review it appears we did not receive a request to cancel and would like to further investigate the matter. We are unable to locate an account based on the member number provided. Please email support@beenverified.com so that we can resolve this matter for you.
It asks you for $1 for a trial to fetch the info you want. Then after 20 minutes of a bar filling up, then starting over, then filling up, then it asks you again to pay for a membership which is $25+. Total scam
Hi Avis,
We apologize for the misunderstanding of our trial service. The $1.00 trial is good for 7 days once the trial ends and you would like to continue the service after the trial, you will be automatically enrolled into the monthly subscription. If you cancel the trial and would like to resubscribe, you will be prompted to resubscribe at the monthly rate as outlined on our website. We invite you to contact us at support@beenverified.com to discuss your experience in more detail.
I used them for one day in July. They could not get me for the information that I needed. Unknown to me they continued to charge me for service in August, September and October. Expensive trial. I will never recommend or use again.
Hi Lowell,
We apologize for any confusion regarding your account. Our records indicate that we did not receive a request to cancel your account until recently. Therefore, the account continued to renew for the monthly subscriptions as informed on the sign up page. We are happy to resolve this matter for you, a refund has been issued. The details of the refund was emailed to the address we have on file. If we can be of further assistance please email support@beenverified.com.
This is bordering scam…It's not free. Though You are required to provide your info to them (free of charge), they provide you nothing without payment…After you submit your info it takes you to a payment page
& can go no further without paying their fees$$$
Hi Susie,
Can you share with us were you saw our information was free? If you could provide a URL that would be extremely helpful.
BeenVerified's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.
Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for BeenVerified.
If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.beenverified.com/lp/32fc4f/6/special-offer
I hope that helps, but if you have additional questions, please email us at support@beenverified.com
Very scamish $#*!ty service, it took me just few minutes to decide to delete my account on beenverified because i was not please with the results, i deleted my account, and after a month they are charging me and stealing my money from paypal, this is not profesional, and a very scamish service to avoid in all costs
Hi There,
We are unable to locate an account with the details provided. We apologize for any confusion regarding your account. However, we do outline at sign up that you will incur a monthly fee until elected to cancel, you can cancel at anytime. It appears that possibly a request to cancel your subscription was not received, therefore the subscription continued to renew. We are happy to resolve this matter for you, please email support@beenverified.com for further assistance.
You put in an address and their "time bar" indicates it found your record. You join to reveal your record and it says "No Record Found" I will make sure to dispute my payment. Thank god I used American Express.
Hi Jeffrey,
We are happy to assist you and issue a refund if you were not pleased with the results. When searching for an address any matches to the entry will auto populate under the search bar, while entering the address. We do suggest omitting any commas and/or abbreviations that may cause the system to not locate the address. We would like to learn more about your experience and assist with your request. The member number entered did not produce an account please email support@beenverified.com or call 1-866-885-6480 the call center is open daily from 6 am - 11:30 pm EST for further assistance.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kasey,
Thank you for your feedback. We thank you for being a long time customer it appears that we successfully canceled your account as requested. However the request was received after the trial has already ended, therefore the account was renewed. We have issued a refund on your account, details about the refund will be emailed to the address we have on file.