Beckett Media

Beckett online price guide is terrible, almost all of the cards i attempted to look up did not have an image and 4 cards was not listed at all. With cards of today having multiple types of the same card (refactor, atomic refractor, speckled refractor. Pink, blue, red etc). I find it next to impossibleto know i and looking at the correct item without an image. I discovered these problems on my very first search. I requested cancellation and a refund and was told they do not refund for any reason. So i paid $150 for a useless price guide. If you want a cards market value, DO NOT USE BECKETT!

YOU HAVE TO SIT AND WAIT FOR ANY PAGE OF CARDS TO LOAD AND IT WILL POP UP AND TELL YOU CAN WAIT OR YOU CAN LEAVE! I SENT A COUPLE OF EMAILS ABOUT IT! AND DONT GET A REPLY EVER! THEY MUST BE ON THEIR WAY TO BANKRUPTCY! CUTTING BACK ON THE INTERNET SPEED! THATS ALWAYS THE PROBLEM WITH MONOPOLIES! COMPETITION IS GOOD TO KEEP QUALITY UP! ITS HARD TO SAY YOU ARE GOING TO THEIR COMPETITION WHEN THERE IS NO COMPETITION! I REMEMBER ANOTHER COMPANY SELLING PRICE GUIDES AND EVERYONE SAID BECKETT WAS BETTER! BUT THEY ARE LOOKING PRETTY GOOD NOW

I submitted a card 78 days ago.
30-60 day turn around.
1 card that's it!
Nothing!
Find another grading service!
This was a great company back in the early 2000!
Now I am paying 10 times what I used to pay for a card to be graded!
I have tried everything to get this card graded but nothing works.
I give up.
Just gonna ask for the card back and refund of 69.00
Joke company!

I wish I read Beckett's reviews before sending anything to them. Any company that doesn't respond to public complaints about their service certainly isn't responding to private complaints. I sent them an autograph to be graded, something went wrong, but not sure what as they refused to get back to me with any answers. It's been six weeks since I started to ask for order status on something I sent in months ago. I now must take them to court or I'm out of the money. Don't make my mistake, read their online reviews, and filter by date. These are not old complaints, protect your investment, by using anyone else.

I am primarily a coin dealer and use grading services often. I sent 2 cards to Beckett and got 600+ sales emails before the cards arrived. I did get three about my order. Two were responses to my WTF are my cards inquiries. One had a tracking number. First and LAST time customer.

So someone at Beckett has either messed up and put my card in someone else's slab or it has been stolen.

I have had the slab returned to me with a complete different card inside it.

In the grade it was given its worth about £7800.

They are trying to say that if it can't be found I'm most likely only entitled to the raw value I gave at checkout for shipping insurance despite it not being lost in transit but under Beckett's care.

Apart from this I have had numerous issues with past orders like wrong labels etc.

Read about it here - https://reddit.com/r/OnePieceTCG/s/VJkyelTGFT

Horrible customer service in regards to online pricing! Can't reach anyone, between emails, phone calls and scheduled phone calls I was 1 for 9 and that was an email telling me they're weren't refunding my $ no matter what! I wanted to discuss situation of auto billing me on my last day of current subscription and that I should be able to. All I got was crickets... Done with Beckett and I have been collecting cards for almost 60 yrs. And about to sell off my collection so they lost alot of grading business which I'm thankful for now.

I sent in three comic books to be graded through CBCS. That was in August. It is now December and I still don't have my books. What's worse is they double charged me (different amounts) for the same three books. That when I call "customer service" it takes me to a call center in India with very polite people saying they will call me back and never do. Saurav is the most recent, and this review is going on this company's page because he has it in his email footer. I WANT MY BOOKS BACK!

Waste of time and money, Their phone number they have posted does not work. Its been over a week since i emailed their support and nothing at all from them.