Bb Wheels has a rating of 4.7 stars from 1,037 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bb Wheels most frequently mention customer service, next day and great price. Bb Wheels ranks 2nd among Tires sites.
Great prices! Easy site to navigate and find the correct size/fit. Simple order process with regular updates on status. Their customer service is very helpful also, if you should have any questions. Can't beat it so I will definitely do business with them again.
Very fast shipping and customer support was great i already installed on my truck looks so much better now i will definately be buyin wheels and tires again when time comes in future along with for my other vehicles highly recommend purchasing from this company thank you bb wheels you all are great
Dale,
Wow, thank you for such an amazing review! We're thrilled to hear that the fast shipping, great customer support, and your new installation exceeded your expectations. It means so much to us that you're happy with your truck's new look! We look forward to helping you again in the future with wheels and tires for all your vehicles. Thanks for recommending us and for being such a great customer!
Thank you,
BB Wheels
Called and verified the availability of a product. The mfr was shut-down for several years due to large corp buyouts. Poison Spyder has a very reputable name in the Jeep/wheeling world. Their products didn't stumble once bought out, but what did stop was the production. ARB recently purchased name and rights through bankruptcy activity of Hooligan, who did same with Wheel Pros, who bought through Polaris/4Wheel Parts agreement. BB Wheels had some product that was difficult to find and was in stock for reasonable pricing and free shipping!
Michael,
Thank you for sharing your experience and for the detailed insight into the industry's changes! We're glad we could provide the hard-to-find product at a great price with free shipping. We appreciate your support and look forward to helping you again in the future!
Thank you,
BB Wheels
So far my experience with B&B has been very positive, website was great and very helpful and the prices were right on point… I have not received my order as of yet but it seems to be moving very quickly… Thanks you so far so good… Look forward to giving more feedback.
Scott,
Thank you for your kind words! We're thrilled you've had a positive experience with our website and pricing. We appreciate your trust in us and are glad to see your order is moving quickly. We look forward to your final feedback once you receive your order—let us know if there's anything we can do to help.
Thank you,
BB Wheels
I bought two rims on Saturday evening (1/25/25). The order was filled on Monday, shipped on Tuesday, and delivered just as described on Friday. I will definitely recommend ordering from them.
Eric,
Thank you for your positive feedback! We're thrilled to hear that your order was processed and delivered smoothly. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Thank you,
BB Wheels
I like the full description of the wheel. Tells you all you need to know about whether or not it will fit your vehicle. A lot of places that sell wheels don't tell you the diameter of the center hole but you guys do. It's important to me because I recently purchased a set of new hubcaps for my old wheels and I know they will fit the new wheels. Good price and free shipping make it an outstanding deal. Now, if they don't take too long to get here……
Rick,Thank you for your thoughtful review! We're glad you found our detailed wheel descriptions helpful—it’s important to us that you have all the information you need for a perfect fit. We're also happy to hear you appreciated our pricing and free shipping! Rest assured, we're working hard to get your order to you quickly. Let us know if there's anything else we can assist you with!
Thank you,
BB Wheels
I was referred to BB wheels and I was amazed at the variety of rims I was looking for. And they have a whole lot more to offer. Very easy shopping online and checkout was a breeze
Charlie,
Thank you for your wonderful feedback! We're thrilled to hear that you were impressed with our wide selection of rims and enjoyed the ease of shopping online with us. We appreciate your support and look forward to helping you with your future wheel and tire needs!
Thank you,
BB Wheels
Order process was very easy. Tires arrived within 3-4 days and look great. Haven't mounted them yet, but all looks good. I am happy with this purchase and will be using BB Wheels again.
Warren,
Thank you for your feedback! We're glad to hear that you had a smooth ordering experience and that your tires arrived quickly. We appreciate your support and look forward to serving you again. Let us know if you need anything once you get them mounted—happy driving!
Thank you,
BB Wheels
Staff here was absolutely amazing. Got a text immediately after placing my order, confirming everything was right. Then got a call regarding a fitment problem. That was amazing! Instead of just sending, and becoming a issue after receiving, they helped me through it and left it up to me. I sell cars so the process, and communication is everything! Phenomenal job BB wheels!
Joseph,
Wow, thank you for such an incredible review! We're thrilled to hear that our team went above and beyond to ensure everything was perfect with your order. Communication and customer satisfaction are so important to us, and it’s wonderful to know you appreciated the effort. Coming from someone in the car industry, your praise means even more. We’re here anytime you need us—thank you for choosing BB Wheels!
Thank you,
BB Wheels
This marks the initial phase of my business interaction with BBWheels. My initial contact was with their customer service department, and I received a prompt and satisfactory response addressing all my concerns, leading to order placement. To date, this transaction is proceeding exceptionally well. Excellent work, BBWheels.
Edward,
Thank you for sharing your experience! We're delighted to hear that your initial interaction with our customer service team was prompt and satisfactory. It’s great to know your transaction is proceeding smoothly. We look forward to continuing to provide you with excellent service!
Thank you,
BB Wheels
Answer: They are the REAL DEAL! Actually bought a set of tires for my Hummer from BB to replace Goodyear Duratracs 10plys that failed in the first month. The replacement tires that I bought were made in America (Federal 10plys) and they hv survived punishment that the Duratracs at 250.00 each couldn't handle. I still have the tires on today and they preform incredibly. Its been 2.5 years.
Answer: Very easy to get in touch with. I've called twice and got someone quick each time. Not only did they answer my questions but was quick to fix the issue. And you get to talk to a real person that can speak English. Very pleased with the experience I had.
Answer: The tires I got are the real deal. Fuel A/T off road 10 ply Can't wait to get them put on. Just got them today (5-21-21). Will send photos of my ride when I get the wheels and tires on
Shellie,
Thank you for such an incredible review! We're thrilled to hear you enjoyed our great prices, easy-to-navigate website, and seamless order process with updates. It's wonderful to know our customer service team was helpful too! We truly appreciate your support and look forward to serving you again in the future!
Thank you,
BB Wheels