Alphabet Deal

How would you rate Alphabet Deal?
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Australia
10 reviews
11 helpful votes
Follow Ryan G.
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Alphabet Deal is a fantastic online store that delivers on its promises. They have amazing products at affordable prices and excellent customer service. They also have a generous return policy and a secure payment system. I trust them with my online shopping needs.

Date of experience: April 27, 2023
California
1 review
8 helpful votes
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Refunded a product and it's been 8 months since I returned the product but they still haven't refunded my money. Every time they email me back they just come up with another lame ass excuse and have ghosted me for the past month. Buyer beware. A cheap product that is over price and literally the worst customer service.

Date of experience: February 15, 2023
Netherlands
5 reviews
11 helpful votes
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Good prices
January 30, 2024

I can find almost everything I need here, and it's quick and comfortable. The site is user-friendly and easy to navigate. The prices are very reasonable, and I didn't have any troubles with the quality of items and shipping. Gift cards are also one of the reasons I like Alphabet Deal; choosing gifts has become much easier.

Date of experience: January 30, 2024
New York
1 review
2 helpful votes
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I returned a 2 pack of pants that did not fit my husband. The company received the return on 6/21/22. As of 8/2/22, I still have not received my refund. I have been in contact via email and received two response emails from the company stating I would be getting my refund (this last email being over 2 weeks ago). I tried contacting the 1-800 number provided in the email, however no one has answered the phone. I have never had so much trouble getting my money back on a return. This company at this point has stolen money from me.

Date of experience: August 2, 2022
Illinois
1 review
11 helpful votes
Follow LAURIE O.
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This is a horrible company. The customer service number is not in service.
I placed an order November 8,2022, and never received the order.
I have emailed them multiple times asking for a refund. The first few emails someone responded that I would receive a refund. The next couple of emails the company responded that the company was having technical difficulties and were trying to resolve the issue. That was in December. I asked them to call me to discuss this and they have not responded to the last several emails I sent.

They obviously intend to keep my money.

Date of experience: February 2, 2023
New York
1 review
10 helpful votes
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Never received order
February 18, 2023

I placed an order with this company in November, and still have not received it. I have received no response from emails requesting an update on the shipment or a refund. Do not buy anything from this company..

Date of experience: February 18, 2023
California
1 review
9 helpful votes
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Bras never received
March 9, 2023

I order the bras back in Nov. - I contacted them right away and they said they would refund. I waited and contacted them again and they said refund is on the way. Refund did not come, I contacted them again and they no longer return emails. Their phone is not set up to take calls. This outfit is terrible. I would not buy again and I'm not sure how they got a 4 plus rating

Date of experience: March 9, 2023
Australia
2 reviews
0 helpful votes
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Everything was very operative! Managers are quite competent, they told me everything, told me everything! The courier was very polite and patient, nice person! Satisfied with the purchase! I recommend it!

Date of experience: July 27, 2022
Amar C. Alphabet Deal Rep
over a year old

Thank you, John. We strive hard for the happiness and satisfaction of our customers. Keep shopping.

Texas
2 reviews
1 helpful vote
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Never received product, have been waiting 5 months for refund
May 12, 2022
Updated review

My product was never shipped as they advised me it was on back order. I have emailed them 12 times asking for the status of the refund and each time is another excuse. Would not order from this company ever again.

Date of experience: May 12, 2022
Amar C. Alphabet Deal Rep
over a year old

Thank you, Bruce. We try to give a fulsome shopping experience to our customers with quality products, low pricing, and quick checkout. Keep shopping.


Easy and simple
January 6, 2022
Previous review

Easy and simple

Date of experience: January 6, 2022
Virginia
2 reviews
4 helpful votes
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I didn't receive an order confirmation, I've contacted them several times by email and phone within the last week and no one will talk to me and my payment has cleared my bank account. I feel they are a scam!

Date of experience: April 22, 2021

Overview

Alphabet Deal has a rating of 2.3 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Alphabet Deal most frequently mention and customer service. Alphabet Deal ranks 15th among Department Store sites.

service
31
value
39
shipping
21
returns
19
quality
38

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4,610 reviews