Alba Cars

Never recommend Alba Cars to any of my contacts service is so poor.A genuine customer will feel the same what I personally experienced. I was interested in a Nissan Patrol paid a booking amount of AED 5000/- after making the payment.Sales man literally picks up a trump card and says you have two options one is you have booked the card this amount is for reserving the car but no guarantee if any one comes with cash we will give the car to them.Next option this is confirmed booking you will not get a refund if bank deal is rejected then you will end by loosing this money.

Downpayment if you are paying by credit card then there is a catch they will try to take 3.5% credit card charges which is illegal when I said give me in writing manager agreed to waive it off.

Cashier is another ridiculous guy who has no clue of customer service arogant and when i asked him politely a customer is infront of you for more than 10 minutes and you are doing nothing.Cant you ask them why he is waiting for and he says I was aware calling us by our name.Then he claims he was working on something but in reality just was staring at the screen without acknowledging the customer.

Bank approaval from Emirates Islamic Bank came they were not trusting the bank and want money before delivery of the car even after Bank Manager spoke.At the time of vehicle delivery one only key was handedover and when asked for the second key they claim vehicle came with only one key.

Totally irresponsible sales team disappointnment the same accounts guy was the man who was texting giving directions as though as a customer I owe him something.This is a show off used card dealer and not at all customer friendly.First phase finance guy has to be terminated or should be placed in some other area not in the front line.

Exercise caution when dealing with ALBA Cars Dubai UAE.

I purchased a vehicle from them in February, and the front camera was faulty from the outset. They assured me that they would procure the necessary part for months. Despite my numerous follow-ups through WhatsApp, there has been no response from them in recent months. Now, they claim that the car has been in my possession for an extended period, refusing to assist me in obtaining the defective part initially.

Regrettably, they have not shown a genuine interest in resolving my concern

Just got my jaguar F 2 weeks a go From Alba cars and it was a beautiful and amazing experience
The whole team was extremely friendly and welcoming. They explained throughly about the history of the vehicle very clearly to me
Iam so grateful for their honesty
If you are looking to buy a used car in dubai. I highly recommend alba cars
Thank you so much alba team

Thank you so much jordan for making the sale of my car easy.
He negotiated afair deal for my car and guided me throughout the whole process
Thank you alba cars. I'm looking forward to working with you gain.

I can't be more happy with my dream car BMW x6 that I got from alba 4 months ago. Thank you guys I needed to do service on my car and Stephanie helped me with my free service information after all this time they are always helping me with my questions

The Alba team has made my buying experience incredibly easy. It's been such a breeze dealing with them. Their sales and customer support team are amazing!

Alba has great service! Osman was really helpful and attentive. You can really see how thorough he is in explaining what process you're going to go through and will be there to answer your questions. Just the best!

Great experience from the beginning until now. If you need hassle free car buying process, this is the place to be. From greeting at their reception until delivery and after you feel the warmth. I was personally taken care by Josh and saw. They are experts from their fields. They will take care of you and your new family member. I'm really glad I chose Alba cars and I'm enjoying my drive beauty. Cheers guys! You guys rock!

Albacars is by far the best in terms of service, price and quality of the cars. Most importantly they are honest, transparent and straight foward about the cars condition, expense and tomeliness.
I highly recommend alba cars

Was hesitant at first, but finally bought a car from Alba Cars and was really impressed by their services. Everyone was very friendly and took care of all my needs. Special thanks to Chloe in helping me get my dream car!