AdvancedLamps

2 years ago I bought a replacement lamp for my sony projector, everything was fine, product worked great.

Earlier this month, I ordered another replacement, received shipment notification, but the product never actually shipped. Based on all the other reviews here from other people, I think this company has gone down or something. No big deal, these jokers get to speak with Bank of America's fraud department now, the money will be back in my account momentarily.

What a shame considering how good my first experience was.

Ordered Projector lamp. Received tracking. Waited. Nothing. Tried leaving voice messages and emails, since they wont answer the phone number Listed!. No response. Can't rate a product they don't even manufacture. Nor would I. They are just the middleman. STAY AWAY from them. BBB of Connecticut shows them to be F rating. Filed complaint with BBB. Company states they sent a refund. Haven't seen it yet on credit card statement. Just a charge back pending. They are Unreliable, yet will immediately take your payments without a way to contact them.

I am writing as I have still not received a credit for my order that I cancelled a week ago. The time frame to pull the funds out was almost immediate, but I did not receive any confirmation email that said my order had been processed or that it was on back order. After 2 weeks, I logged back into the site to see that my order was on back order, and proceeded to call and spoke with someone that said it should be shipped within a few days. Again I waited (over a week), no product and no follow up from company. At that point, Super Bowl was over, my order was cancelled and now am awaiting refund. Still no human contact. I will be reviewing your company on line after I submit this. This email will be part of post as well as suggestions that this organization is not consumer friendly. If my refund is not processed with 3 business days, I will seek damages.

I have ordered a tv projector replacement lamp. They replied that it was out of stock. I asked them to cancel my order. They said that they will refund me in the next 5 business days. I ordered the lamp from an other supplier, received it and installed it. A month and a half later, they did not yet refund me but they shipped me a lamp that was supposed to be canceled. I try to reach them but I am still waiting for an answer that will never come. Do not do business with this company.

Ordered, paid, received confirmation. +7 days called, emailed, & contacted via their website, no response. +16 days called, emailed, contacted via their website, cancelled order. Ordered from another company (+3 days received). Contacted Better Business Bureau. Contacted bank, requested refund, received credit. Trying to reinstate the charge, Advanced Lamps sent the bank "information provided to the customer": "temporary back order", and the merchandise was to be shipped (69 days after ordering!?). I never received the email or merchandise. I needed one Theater Light bulb for a 4th of July party. I wouldn't keep, nor do I need another to keep on the shelf. +108 days, if I had waited for Advanced Lamps, I still be without television.