ProjectorQuest

How would you rate ProjectorQuest?
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Florida
1 review
0 helpful votes
Follow Kat K.
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Projectorquest offers some tantalizing prices for bulbs complete with enclosure, but it experience has been to install one, turn the projector on and the bulb blows immediately. PQ customer service is garbage too.

Date of experience: July 29, 2022
California
1 review
1 helpful vote
Follow Estela H.
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Ordered a projector bulb a couple of years ago that arrived damaged. They were very helpful and the issue was resolved quickly. That's why I come back because of the confidence in their customer service

Date of experience: May 15, 2019
Minnesota
1 review
0 helpful votes
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Reached out after a product had failed and, with only 4 pictures and a couple emails, the support team got me a replacement item. Phenomenal experience as a customer. I will continue to buy from ProjectorQuest in the future.

Date of experience: August 27, 2021
New Jersey
1 review
3 helpful votes
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I would recommend Projectorquest because of the great prices and especially due to the clear layout of pricing options. The products were defined which made choosing the right lamp for our projectors a breeze.

Date of experience: May 13, 2019
North Carolina
1 review
0 helpful votes
Follow Tlahd t.
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Do not buy anything from this website. I've bought Epson projector lamp and it's not OEM at all! And my return request unapproved! Plus it doesn't work at all! I've inquired information from Epson official site and the price is 93 dollars just 3 dollars more! I'm going to buy it from Epson! Already called Credit department system!

Date of experience: March 18, 2021
North Carolina
1 review
0 helpful votes
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Won't process refunds for their own policy.
October 28, 2022

I ordered the wrong bulb, so I contacted them for an RMA. I returned the bulb according to their procedures and verified their receipt of the bulb with the postal service. That was back in April 2022. I still don't have the refund that they were supposed to send me.

No one answers the phone. No support. Bad company.

Date of experience: October 28, 2022
New York
1 review
1 helpful vote
Follow Clara S.
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Great shipping
May 14, 2019

Man I just ordered a projector bulb from projectorquest and man is there website informative. It told me everything I needed to know for my purchase. It had a wide range of shipping options and I love that. I chose a fast option because I like to get my stuff as soon as I can.

Date of experience: May 14, 2019
California
1 review
5 helpful votes
Follow Darlene T.
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I am very pleased with the availability, the expedited order, the quality of the lamp & the staff help. I'm also hoping it will last for many years before I have to reorder & that it will still be available at that time. Thanks

Date of experience: May 13, 2019
California
1 review
2 helpful votes
Follow Mary G.
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Really surprised with the quick delivery, I ordered the lamp and got it right away just after 2 days of placing the order. I am happy with Projectorquest and will certainly like to buy more products from them.

Date of experience: March 14, 2019
California
1 review
5 helpful votes
Follow Larry R.
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After I ordered the OEM version of this product on my friend's suggestion, I was nervous if it would work as well as the original lamp. But it was just as bright and worked perfectly without any issues. Overall a wonderful experience with the website.

Date of experience: March 26, 2019

Overview

ProjectorQuest has a rating of 4.2 stars from 150 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProjectorQuest most frequently mention oem version, original lamp and customer service. ProjectorQuest ranks 2nd among Projectors sites.

service
5
value
5
shipping
5
returns
5
quality
5