1 review for AdvancedLamps is not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Virginia
1 review
1 helpful vote

Heres' my e-mail thread:
November 2, 2010

Heres' my e-mail thread:
11/02/2010 Processing -----Original Message-----
From: xxxxxxxxxxxxxxxxxxxxxxxxxxxx
Sent: Monday, November 01,2010 6:16 AM
To: 'xxxxxxxxxxxxx
Cc: xxxxxxxxxxxxxx
Subject: RE: Advanced Lamps Customer Receipt/Purchase Confirmation

Hi,
I recently purchased a bulb per the below e-mail thread. I realize that these bulbs only hold a 90 day warranty, however the bulb has burned out already. We watch no more than 10 hours a week at best, which equates to a rough estimate of about 200 hours, again being a bit generous. I do have the unit plugged into a Monster surge as well as a UPS backup w/ surge, so electrical surges are ruled out...
The last bulb that came with this unit lasted about 3 years, and who knows how many hours, but certainly a lot more than ~200.

Can you please get back to me asap; as to see what can be done?

Much thanks,
Rob
11/02/2010 Completed The Warranty for this order has unfortunately expired on 8/18/10.

As per our policy:

http://www.advancedlamps.com/returnpolicy.php?osCsid=272b******bcd47bdabc2d42f16a871c

The warranty period for this order starts from the original date of shipment and lasts for 90 days. The order is currently out of warranty; no exchanges can be authorized at this time. We can however help place a new order.

Date of experience: November 2, 2010
Loading...