ActiveForever

Deceptive Advertising... No Communication until you delve into what happened to your order that still hasn't arrived 10 days after it was placed AND you paid for expedited shipping AND this was advertised as an in stock item. No return phone call just an email in response to your voice message stating that they will have to cancel the order and refund your money. Oh, and how sorry they are and share in your frustration. Lol Complete and utter incompetence. I too wish I could leave ZERO stars Do yourself a favor and pass this website by. There are plenty of great online vendors out there.

I ordered 3 items from Active Forever. I received the briefs and the waterproof pads okay. However, when the ceiling mount trapeze bar came - separately and in 2 boxes - there was no hook and no strap. The paperwork enclosed in the packages was really pitiful, no complete order information, no contact information, conflicting company information. They have received my total payment. I'd like to receive the total order that I paid for - if it's not too much of an imposition

Placed an order on 1/19/2022. Website indicated orders placed by 11:00 would go out that day. I paid for 3-6 day shipping due to traveling. I tried to call. I left a message. I tried the 17 minute wait but was disconnected after a few minutes. I have sent message wanting to know the status. No response. On 1/28/2022 order is still processing. I sent message to cancel order and refund payment. I hope that I do not have to take legal action against them. I might note that I tried to lookup their IP information to determine who they are. They use GoDaddy but indicate their Registrant Organization is Domains By Proxy, LLC. Sounds like a scam company.

Beware of the ship dates! They may say 3-6 days, but these are not accurate. I completely understand unpredictable backorders, and supply chain issues, but if you are advertising that a supply is available to be shipped in 3 days and after payment is submitted you are now uncertain of a delivery date, you should consider updating your site. Disappointed. Willi not be a return customer.

Honestly, I hate giving them one star. They don't deserve that. I just wish I had seen this site before I ordered from them. Ordered a transfer bench with commode for my son-in-law who was broadsided on this motorcycle over two weeks ago to help with his in-home care. Paid for the delivery guaranteeing the quickest delivery they offered. Two weeks later, I am still waiting for this transfer bench to be delivered. I am thoroughly disgusted.

I ordered a rechargeable oto ear lavage for $76, they sent me a squirt bottle, nothing like I ordered see picture of order and picture of what they sent me. They argued even after sending video of what I ordered, then called me a liar. Be smart find a different company to order from. I'd upload the video but it won't let me. Because of them not doing the right thing I had to pay shipping to get it here and shipping to return it. Still waiting on my $76 refund.

When you purchase, do not expect to receive a complete order. They are out of stock of many things. They seem to be a reseller as shipments do not originate with this company. When you try to cancel the remainder of your order, they will not allow.