EasyComforts

A week or so ago the broken box, with scotch tape on it to keep it closed, arrived. I took everything out, but the 6 wheels were missing. I called customer service - the first person was nice but we got disconnected - the second was nasty and uncaring with an attitude - she said i have to return it. I told her I have broken back and nerve damage in right leg - I cannot walk more than 10 ft or I have severe pain.
Why they did not offer to contact the manufacturer and have 6 wheels sent to me? That's how simple it would be. Someone opened box and stole the 6 wheels. As I cannot return this, I was told I will not get a refund. Theo Jones

I bought a pack of 500 freezer labels, cheapest price anywhere. First of all I never got a confirmation email or tracking number but they did take my money. After a week I emailed customer service and asked for tracking... they said they couldnt find my order. I provided bank statement showing they took money from me. All of a sudden they said they shipped and my package had been refused - they mailed it t to Colorado. I live in Nevada. They charged me AGAIN and mailed out the package. That was 3 days ago... the tracking number they gave me still says USPS awaiting possession of package. Seriously, do yourself a favor and just order whatever you need from Amazon.

My mother ordered a lap tray for $11.99.
Easy Comforts charged her 7.99 for SHIPPING
And 3.99 for " Handling ". I could have ordered the Same tray from Amazon with free SHIPPING. Customer service said she didn't spend enough money for them to send it at a discount on shipping. In other words they know how to rip off the elderly. I will make sure I share on social media and will make sure the assisted living facility knows this business and how they deal with the elderly.

I bought a knee brace as a guest and paid shipping 44 bucks and a week later another 18.31 was charged to my bank account as a vip membership. I never created a account with them. Had to dispute the charge because nobody answered the phone the bank gave me for them. Throw that magazine in the trash and save yourself the headache. And the knee brace was junk.

They take your money and delivers merchandise without parts... Try to contact customer service with no luck. Over a month without bolts and nuts for a rollator. Not safe to use without parts... You get the run around every time you call. Never deal with these Jerks...

I called in my order. After taking my order and me telling the clerk that was all I wanted, she started telling me about other products that was on sale. I kept telling her no, that I didn't want anything else, she wouldn't take no for an answer and kept trying to sell me other things. I grew tired of it and told her to cancel my order and I hung up the phone. Poor service if I ever saw it.

I made a purchase of $34.59. In the price of that purchase they changed me $2.99 for "handling"and $7.99 for shipping. Had to return it and was charged again $7.99 for returning. This was put on my credit card. Then I was charged $14.95 for their "rewards" program. This came up on my credit card as a "cash advance" and I was thus charged by my credit card company $10.50 for a cash advance. I never authorized this! BEWARE! THEY ARE TAKING ADVANTAGE OF THE ELDERLY AND PEOPLE WITH SPECIAL NEEDS!