The Online Privacy Company

The Online Privacy Company

How would you rate The Online Privacy Company?
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Ohio
1 review
30 helpful votes
Follow Danielle G.
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HUGE WASTE OF MONEY!
November 4, 2015

Delete Me did absolutely nothing to remove my name and sensitive info from the Internet. Complained numerous times to Delete Me. Always attempted to assure me they would "take care" of the situation. The Internet also shows I lived in a city in Ohio in which I never lived. Complained about this with no assistance. I'm not even able to log into my account any longer. This website was recommended by USA Today. Will never trust that news outlet again for suggestions. Delete Me was a huge waste of time and money.

Date of experience: November 4, 2015
Virginia
1 review
11 helpful votes
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They did not do the job and just assume your bank account is theirs to steal. My daughter is a college student and even though she asked to be taken off they keep charging her $129 year after year. Don't know why anyone would hire them, they do not do the job in the first place and then just keep charging until there is enough money there. Not professional at all and then very rude over the phone when confronted

Date of experience: April 19, 2019
Will S. The Online Privacy Company Rep
over a year old

Hi Sharon - apologies for the misunderstanding here. All DeleteMe subscriptions are automatically renewing unless cancellation is requested by the customer. As a privacy business, we also believe in a no-hassle cancellation policy – full refund no questions asked before your first report is complete and a pro-rated refund anytime after the first report is completed. If you’re not happy for any reason, please call Customer Support at 1-833-335-3836 or email us at support@joindeleteme.com before the end of the term and let us know you don’t want to renew.

California
1 review
35 helpful votes
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They cannot do what they claim. They auto renew each year taking money without asking. There is no staff to talk to. If you leave they open the floodgates and pour out all private info they can find. When that isn't enough they add you to spam lists. Vindictively they continue in this progressive manner unless you sign up again. Don't be surprised when these activities are followed by an Abbie DeleteMe ad. I advise to shun this hateful, worthless service. They can delete your complaints about them too.

Date of experience: May 9, 2017
South Carolina
1 review
14 helpful votes
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Didn't use it
June 7, 2017

In my distant memory, I recall trying to use this about a year ago and being disappointed. IIRC it doesn't work with all web pages / browsers. I let the billing info lapse, and received notifications requesting my updated CC info. They charged me anyways. I have sent 3 cancellation requests with no response. Filed a dispute with Discover.

Date of experience: June 7, 2017
Illinois
1 review
1 helpful vote
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I have been used abine for the past 4-5 months. I decided to use them after reading all that they offer. I chose the Premium package because it has a lot of features. I was hacked and all my information was compromised so I had to get something reliable. Customer Service was friendly and helpful. Thanks for all your help.

Date of experience: May 30, 2018
California
1 review
1 helpful vote
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Feeling much safer
August 1, 2020

I signed up for DeleteMe this week, and my personal information(address, phone number, family members) has already been deleted out of numerous databases. I had some questions while setting up my account, and customer service at Abine(parent company of DeleteMe) was super responsive and helpful. I would strongly recommend this to everyone. There's really no benefit in having all your personal info available for data brokers to sell online. It just opens you up to online harassment, spam, fraud, and other bad stuff. While you can remove your info yourself, it's time consuming and tedious. DeleteMe is worth it.

Date of experience: July 31, 2020
Canada
1 review
18 helpful votes
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Bull$#*!
November 10, 2017

These guys are bull$#*!ers. They stole our money, masking them behind technical problems... They charge us even if they cannot delete our private info on the net and their Masked Card doesn't work on all sites. We cannot get refund since the Masked Card is, actually, a prepaid card.

Date of experience: November 10, 2017
Illinois
1 review
19 helpful votes
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Signed up for 1 year. Of the 8 or 10 main sites they contacted to have data deleted, only 3 were successful. Therefore cannot recommend anyone to use this

Follow up: Contacted Abine: got a refund (partial) immediately.
They honored the contract of agreement.

Date of experience: August 13, 2017
Italy
1 review
5 helpful votes
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Exceptional services!
February 2, 2018

The service is very clean and polished. The price tag might be a turn-off, but consider that it is for a very long time period and the services offered are very numerous. The masked card service provides a sense of security and the ability to generate masked emails on-the-fly is amazingly useful. All in all, the masking and services offered by Abine are very useful, and their support is very fast. Highly recommended.

Date of experience: February 2, 2018
California
4 reviews
4 helpful votes
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Just doing the masked emails and Saves me from spam and headaches.
Soon will be masking more like phone number once I get organized.

Thank You Abine!

Date of experience: April 29, 2020

Overview

The Online Privacy Company has a rating of 3 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. The Online Privacy Company ranks 4th among Privacy sites.