Old Navy
Questions & Answers
no tracking info on web site with my order; never got confirmation email.?? Is this normal?
Asked by Elaine T. on 12/19/2016
3 Answers
Shahreen M.9/30/2022
It may have gone to your junk folder. If you do the shopping without signing in or as a guest then you don't get confirmation email. Always take a snapshot when you place your order or call them. It happened to me twice. Now I always make sure I am signed in before placing order online. Hope this helps.
Isabel B.6/28/2020
They never send a Tracking or shipping confirmation even so I was told I would get a Email with that info on June 17th it is now hen 28th
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