Fashion Nova
Questions & Answers

I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.

Girl, I'm in the same boat! I placed an order last Monday and have only received a confirmation. No tracking number in literally 6days. I emailed customer service to receive a email back saying to stop emailing them? That they are backed up because of Cardi B Bollection and Black Friday orders and emailing doesn't help. Smh I need my dress but the 15th of December, I really hope it comes. I've been ordering from FN for four years and they always have issues around Black Friday! Sad thing is on 11/12 I placed an order on regular shipping and it was here mid day on 11/14, but I got it in a size to big... now the dress I need probably won't even arrive til Christmas. So upset..

Fashion nouva is scam. Scam. Scam.

Okay so Im not alone! This is so frustrating! I ordered Dec 2 and I have yet to receive a tracking number or anything! Ive emailed them 5 times and have reached on other social media platforms and no response! Im pissed tf off. Its the 17th and nothing! First time that Im going out for my birthday and just wanted to look nice. This is my first time ordering from the site and will be my fxcking last. Im so disappointed

I ordered November 5th, 2020. I ordered over $80 worth of merchandise. Granite I get Saturdays and Sundays aren't business days but it is going on Tuesday and I have no update on if my items have been ship or sent to the olx facility. I have a tracking number from Fashion nova and a US tracking number but nothing else, no updates. I ordered for my birthday on December 3rd, 2020. Ill be 21 and wanted to look nice. After reading all these comments I'm nervous about my order and honestly disgusted with them if this is the way they treat their customers. I'm not rich and don't have money to waste or give away. Multiple people have referred me to fashion nova so I hope my experience is better huuuu.

Hello, I ordered some outfits from fashionnova and they haven't arrived yet! I am sooo mad so scared these people are trying to steal my money! If they don't deliver my package I will CONTACT A LAWYER AND FIND PROVES AGAINST THEM! I also know a lot of people who haven't received their order either! If you don't put my package on the mail I will contact a lawyer and ask for a indemnity!

No... had to cancel got full refund. Probably wont shop on there till after the holidays.

I received the confirmation email, but that's it! I'm so disappointed. The customer service is awful, and i'm never once gonna buy!#@* from there again. I ordered my stuff on the cyber monday week and you would think that they would of sent an email for apologizing, or for at least letting me know that the stuff is late? NOtHiNg!

Same here I spent hella money on my girlfriend and my sisters and i thought it was just me. Geesh i hope this shit come in before Christmas because everything i ordered is so nice. I did receive one whole order that's all but i have 2 more that i haven't gotten only the confirmation email and that's it's a shipping label made waiting to transit to usps facility.

I ordered $200 worth of items from fashion nova and have yet to receive it. They already took money out of my account and now the items that I purchased are even sold out on the website so I won't wven get what I purchased even though I purchased it when it wasn't sold out. No one has yet to respond to my emails.