Fashion Nova
Questions & Answers

Hello, I'm about to order something from you and I'm a little bit confused because some people say that the package never came... I am very confused....

Asked by Catalina D. on 4/18/2017

12 Answers
Latoya A.4/28/2017

If you order there is a chance you may never get it. My advice is don't order from them because 85% of the reviews are bad. I never saw the reviews before I ordered I wish I would have now!
Gaelle M.4/25/2017

Do not order from this company you will regret it
Jordan A.12/12/2017

Sooooo here's my experience.
I first placed an order of 2 items to test out the company, I live in Canada and my order came on the 8th business day (it says it takes 5-7 business days). I really liked my stuff so I decided to place a much larger order of 160$ Canadian. Then I saw all of these horrible reviews of the company and started getting really worried...
Some people have said that they never received their package or a refund, they say their customer service is garbage and that some customers were missing items in their packages.
So obviously I was very worried that I would have issues with my second order but luckily I didn't! Loved all my items the only thing was that the shipping was longer this time (13 business days)
Even though I had positive experiences with the the company for both my orders I definitely won't be shopping there again just because you never know if you're gonna be a customer they decide to screw over a not...
It's honestly a Gamble and you are ordering at your own risk!
Better off ordering from legit websites
Tasha O.11/1/2018

Because I was also a first time buyer and had a HORRIBLE experience with them... my advise to you... IF you still plan to order, is to do what I did and pay through PayPal. This is the ONLY reason I was able to get my money back.
Shayla C.2/20/2018

I never received my order either. Good luck trying to get your money back from them.
lina s.6/23/2017

Don't order...
brenda f.5/9/2017

Don't order
Reboot S.3/4/2025

Fashion Nova Customer Service +1 (8O5) 41O -56OO Phone Number.
Reham A.12/23/2018

Me too 6 weeks did not ship or returned my money back
Masooma A.11/10/2018

DONT order from them. They're lit. Taking your money, making excuses, and you won't receive your refund too.

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