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The Disney Store
Questions & Answers

164 reviews

Here’s what buyers have asked with answers from The Disney Store staff and previous consumers.

2
questions answered
0%
answered within 1 day
Question:

Should i be worried? I bought a stitch plush last monday and havent got dit

Answer:
Yes you should be, their normal processing time is 15-25 business day before they ship their products to you. The items may even come separately in later time.
By lil b., over a year old
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Question:

I place a order last nigth , but I don't have the order number, and I don't have a recipe, the only is that my bank is in process the transaction

Question:

What the M means in the disney store status?

Question:

I didn't get a tracking number last night. I just came on this site to see if that's the norm or what?

Question:

How long does disneystore.com take to process a non personalized order.

Answer:
My advice is to NOT do business with Disney.com. I tried to cancel my order after a few days and they refused to cancel. This order showed up FIVE WEEKS after I ordered it.
By SUSAN D., over a year old
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