The Wall Street Journal

Your rate will increase 10 fold after the introductory period! They will stick you for one month at the high rate even if you call and cancel on the day of the charge.

I had a charge processed today (9/25/2024) (shows pending on my account) for a higher amount. I called today to cancel today but they would not cancel the subscription until 10/22. The pending charge will NOT be reversed. I will dispute the charge.

Do do business with Dow Jones or Wall Street Journal! Unconscionable business practice!

The content has gone far downhill. I would never subscribe, and have felt this way for years, and yet somehow I am still being charged for their service years after the last time I used it. In fact it is a new subscription not sure how it even happened. I would never read this journal and actually have written reddit posts about how much it sucks. Really pisses me off now that times are tough and I have to fight for 150 bucks from these clowns.

We were charged over $200 unknowingly and unable to login and customer service seemed apathetic and hell bent on refusing any sort of assistance. We reviewed subscriptions in all app stores and did not see an active account, no emails that a subscription was active. Even when logged in through the app I hit the pay wall that led me to assume we didn't have a subscription active.

I had not received Walls Street Journal for 8 months, but got charged premium. The customer services neither able to solve the delivery problems, nor give me the credit. My account number is ************

Reading online is more often than not a pain in the $#*!. Phone is too small to read a newspaper and a tablet is only marginally better. I cannot take my computer on the porch with me-32 inch monitor! That is why I signed up to receive the weekend addition in print! So far for the last 2 months I am batting about 40% for getting a paper delivered! Alternatively, by mail is generally OK except when the post office accumulates the papers and then delivers 5 daily editions at one time the following week, which happens on many occasions

Subscriber here since 2004, overall since 1996. It is the standard for news and thought provoking articles. But in the last 2 months, my subscription service has been atrocious. I have to call to report missing paper in a daily basis. I get the same nice CSR's reading the script and promises to alert supervisor if issue….yet it is getting worse. Does anyone at WSJ care?

I have homes in The Washington DC area and Boca Raton Florida. Delivery issues abound at both locations. These issues have been ongoing for several years. The paper should abandon delivery as they are incapable of resolving this issue. I see from other reviews that my problem is not unique.this problem seems to be a failure at the papers executive level. If the corporate officer at the top of the company hierarchy should be terminated until someone can be found to resolve this critical issue,

First thing, don't give them your credit card info. I recommend that you read their Better Business Bureau file. They actual earned a rating of F. Looks like they got some extra credit because they have been in business for 141 years. This was enough to pull them up to a D-. They clearly don't care about their reputation or their customers. I now see that so many others have had a similar experience with Dow Jones. Once they had my credit card, they charged more and more each time. When I removed authorization and deleted my card from my account, they had saved an old expired card that I had replaced several years ago and charged it without my permission. To make it even worse they never delivered any of the papers they charged me for. They refuse to refund any of the money, even the unused part of my subscription. They are still not delivering any papers.

I stopped my WSJ membership due to 1 episode of their podcast "The Journal": The hospital at the center of Israel's war on Hamas, reported by Chao Deng and Margherita Stancati. Uniformed, biased, and is casting doubts on filmed evidence of all the weapons, drop bags, laptops, money, left by Hamas. Hostage being tied, baby bottles in a basement in another one - all evidence yet the reporter says "Do we know if Hamas used the hospitals for war? No, and even if yes, should we not bomb it"? Well, even international law allows hospitals used as military command posts to be a target. Israel helped clear and warned for days. Yet the reporter, who is obviously ignorant of facts and has done no research, doubts it. Fire them. At the very least build a balanced view. I will never listen to "The Journal" again, but also I doubt WSJ's ability to write overall a balanced piece. Shame.

At the end of my trial digital subscription for the WSJ, I received a note that the rate would increase from $4.00/mo. To $39.00/mo. I cancelled the account and received notification that my subscription was officially cancelled at the ending of the current billing cycle. Then I received a bill for the $39.00. When I called (many times) to see why, I finally got a supervisor, who said he could reduce payment to $19.00/mo. But could do nothing to negate the $39.00 automatic charge. This is deceptive and deceitful business practices that no doubt is skimming countless thousands of dollars from subscribers who signed on a year earlier. In addition, return calls from the WSL all came at night with no identification in the caller ID. This is no way to do business and is a stain on the company's longstanding reputation.