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GB
1 review
1 helpful vote
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Terrible waste of money
October 18, 2019

This website is fairly easy to use but the support is non existent, dont run a business from here or you will loose money, webs.com really dont care, I quote"lets hope your problem self heals" also dont get sucked in buying add ons that are free with other sites.

Date of experience: October 18, 2019
California
1 review
12 helpful votes
Follow Dave E.
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Ive been using webs to host video game cheat codes for years. At first they were ok. But as of last year ive noticed they haven't maintained their site at all. Things on my site disappear or are completely broken now (such as forums links and videos) and i cant do anything to fix it. Heck im surprised i can still sign in. Ive had of issues in the past with webs such as site locking (nothing i did they just screwed me there) and the limited tabs and bandwidth. Its like they simply left the building and left the servers running. Webs is a terrible web host never EVER use them trust me! And webs... Please just close your doors.

Date of experience: April 12, 2019
Oregon
4 reviews
0 helpful votes
Follow Erik R.
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I chose webs.com because they had a template that I liked. What I did not know is that the site would constantly be having technical problems. It never ends! As soon as I get one problem solved, another one comes up. I wish that I could go back in time and chose either wix or weebly instead.

Date of experience: June 19, 2021
Texas
1 review
6 helpful votes
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Any company but Webs.com
January 31, 2019

The only thing webs.com does is waste your time. Support is non existent, mobile version is unstable. I really can't say anything good about this company. My company is fed up and asked me to moved everything over to Godaddy.

Date of experience: January 31, 2019
GB
1 review
9 helpful votes
Follow Cindy L.
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Useless service with robotic, incompetent and useless "customer service" agents who know nothing about what they are doing and do not care about customers' needs. If you ever read anything positive about webs.com, must be a paid review. They are complete trash! Design, service, everything is RUBBISH!

Date of experience: May 3, 2020
Canada
0 reviews
0 helpful votes
Follow Lynn H.
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They don't even deserve 1 star really. VistaPrint took over more than 2 yrs ago and was supposed to migrate websites. Nada has happened though I have asked several times. Almost nothing on Webs.Com works any more as they obviously aren't maintaining or enhancing it. I just had to renew. They charged my credit card for the website builder PLUS Domain registration but it's IMPOSSIBLE to renew the DOMAIN as that portion of their site is non-functional. Their support said to contact them 2 days before the Domain expires and they would renew it. So they want me to make this my problem. I do not trust them. I told them to process the Domain renewal now as they have my money and I don't want to wait. What the hell kind of criminality is this anyway? VistaPrint, I hold YOU accountable as you now own this piece of crap called webs.com

Date of experience: January 17, 2022
Maine
3 reviews
20 helpful votes
Follow Jai B.
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My website is always loading I can never see my pictures I post and sadly neither can my customers! I loved the ease of building a website, they had all the tools and layouts I needed and my site with them was beautiful but what good is it if it never loads? I even deleted half my pictures in hopes that would help but no luck. I tried reaching out to support to no avail.

Date of experience: September 21, 2020
Australia
1 review
0 helpful votes
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Appalling
October 8, 2018

This company is costing us all money to loose us money, so much on the site does not work. Cant add new members, cant email existing ones. Class action lawsuite should be established to make these people supply a decent product.

Date of experience: October 8, 2018
California
2 reviews
3 helpful votes
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Don't start here.
October 23, 2018

We used webs.com for our businesses and our church, it was pretty good at first. Over the last 10 years it has gone rapidly downhill. Repeated announced changes to sitebuilder and features resulted in a lot of downtime. Most of the best features are gone now for no good reason and support is unapologetic and not very useful. It is not easy to migrate sites away if webs.com holds your domain, otherwise we would move. Users tried a major petition drive to restore original features but it was ignored. There are lots of good alternatives now that weren't around when we started, pick one of those!

Date of experience: October 23, 2018
Arizona
2 reviews
6 helpful votes
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Horrible customer service
February 18, 2020

Our website's credit card changed. We forgot to update it. Instead of an email re the issue, they shut off our website. I discovered it when I tried to access it.
No phone number for cus serv or chat. Only email. That has been taking several days between responses. They are closed on the weekends. They claim the site works, but no one outside their company can access it. The homeless in our city depend on our website, about which I told webs. They still have done nothing to resolve the problem.

Date of experience: February 18, 2020

Overview

Webs has a rating of 1.5 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Webs most frequently mention customer service, domain name and phone number. Webs ranks 597th among Web Hosting sites.

service
13
value
11
shipping
3
returns
4
quality
11