Came across this review today, as I am exploring alternatives to Webs.
While I have had great success utilizing their interface for the theatre I work for http://www.strangebedfellowstheatre.com I have had some issues with the limitations of the site builder.
Templates often go wonky when switching, but that's only an issue for the first while for a site. Updates are VERY smooth, and the page linking utility is a great tool. Occassionally the publish command does not execute properly, and you may need to re-edit though.
Service is soundly "meh" and while I have gotten all issues resolved EVENTUALLY, the amount of time it took was irritating. This could be improved!
I work with WordPress elsewhere, and have considered uCoz, but for now, we'll stick out our subscription with Webs before moving. I'm honestly impressed with what CAN be done with the system, but it leaves a lot on the table.
Good starting system, though there may be alternatives that better serve your needs out there.
Right now Webs and I are in a war and we're having words. Last September, they took down my website, reporting it as abuse of violations. Let me explain that this, because it is NOT fair. Back when I had SiteBuilder 2, I was building up Web Credit points, where I got to add GB storage and GB bandwidth, and unlimited pages throughout my 5 years. After doing an experiment on the current SiteBuilder 3, I decided to move on forward. These Web Credit points don't exist anymore, and I had a few thousand points left over. I asked someone about those Web Credit points and what would happen to them in the current site builder. He told me to just use them up, because they will be worthless in Builder 3. Then I asked if my purchases with those features will be there forever and the guy said "yes." So I purchased all the storage and bandwidth GBs I'll ever need and I activated the Unlimited Pages feature. Then when everything was ready to go, I moved into the SiteBuilder 3. I'll get into some of the issues I had with SiteBuilder 3 between moving in, and when the plug was pulled on me later, but I want to stay relevant. After a month of fighting with site glitches (never ends), and asking for help through their email system, one of them pulled the plug on my site and reported it as abuse of violation of service. Their reason was that I had unlimited pages while having a FREE account, and they also threw a previous post I made at me when I told them to just answer my question and concern instead of pressuring me to buy a Premium Package in order for them to answer me, because it won't work on me. I told them, in a fiery way, that they had no right to take it away from me and for that reason is unfair. They told me to spend my Credit points on free features, including the unlimited pages and now they take it down for having those unlimited pages while punishing me for telling them to back off trying to persuade me to buy those rip off Premium Packages because I won't work on me. Now that free unlimited pages feature expired on September 22, but again, I have the Unlimited Pages feature active, and it remained active until someone there needed to take my ranting over a site glitch as an opportunity to punish me and take it down for having a feature they allowed me to have, even after the September 22 deadline (they knew I had it active for 3 weeks and I was still able to make pages when I wasn't suppose to). The guy who took down my site told me that in order for him to give it back to me, I have to strip my site down to near nothing, then they want me to pay them for one of those rip off Premium Packages, then I can have my site back to where it was October 9 (the day before it was stolen from me). So they want me to strip away 5 years of my life, 5 years worth of hard work, 5 years of god knows what happened to my computer through those Web Credit points, just so they can take "stop trying to persuade me to buy a Premium Package, it won't work" as an opportunity to punk with me. One of their so-called customer service agents said that my site won't be unfrozen and if it's not logged into or anyone visits it after 60 days, the site will disappear forever. So my latest reply had an exchange of words including calling them crooks, gangsters, punks and some with 4 letters I can't post here. I even told them how wrong it is that to get their phone number you have to pay for the Pro package ($22/month starting), then I told them that I should charge them for all the stress they caused me these past 5 years. I later told them that if I were to do to a customer what you guys did to me and many other's do you think I have a job after that... NO! Then I ended with that Webs has a lower approval rating than President Obama and reminded them how well it went this past election to a guy who has a better approval rating than them. I wanted to cave in and buy the cheapest STARTER package, but I was going to wait until after the New Year to do it, but the price went up on that too. So as far as I can tell, my site with Webs is gone forever, and so is the 5 years that I had invested in it. 5 years, that is not a short amount of time! I mean, they give you things for free (through credit points), then they take it away from you by including it in a pay package, and then they beat you up for money. Why should I pay for something that they let me have for nothing for 5 years and as big as it was? I swear Webs has got to be fully run by punk kids who aren't even 25 years old, just based on their punk style of "service."
Now let's focus on the common issues to expect when dealing with Webs:
1 Log in troubles. You have the correct information and it keeps you in the same login screen. You need to login using an InPrivate feature on your browser.
2 You can't copy-paste from your document onto the page without the format changing to its default settings (ugly font, gray color, size 10)
3 The list of My Pages doesn't show up anything but a blank screen. I told them about this and they said that I have too many pages. I'm like: how can you have too many pages while having unlimited pages?
4 As you can see by my rant, service sucks. You have to submit your question in the form of a community forum and hope that someone replies. There is no phone number (unless you pay $22 a month, but there's a site that has it for nothing), to have to pay extra to have the chat and email feature. Towards the past few months, they won't talk to you unless you buy a Premium Package, and they say that instead of flat out answering your question.
5 I insert images, and the images turned into an X instead of the picture.
6 I insert page links on texts, and it slowed down my computer for several minutes before allowing to paste it in. It should only take 10 seconds, not 3 minutes.
7 My pages now have Webs advertisement on the footer of my site.
8 Speaking of footers, that is now something once free, now you have to pay for it. I don't want to pay to remove their advertisement banner and replace it with my footer saying Copyright [site title] 2009 - 2014.
9 Things once free, now they push you to purchase: unlimited pages, site stats (visitors), SEO, emails, footer, widgets, apps, and some other things I haven't used before.
10 Free package gives you next to nothing to use. They only give you 50MBs of storage, 10 pages (the home page counts as one), not much of contact service, hardly any bandwidth. So as you can see why I took advantage of those Web Credit points when it was around, because I don't need everything in those Premium Package, just a few GBs of storage, bandwidth and unlimited pages.
11 You delete pages, but it's still there, but as a dead link.
12 Sometimes you can't change the format of your text, because it will keep it in the same font, color and size.
13 You can't adjust the size of your pictures. You have to guess of what the correct length and width is.
14 The slideshow only gives you up to 5 seconds before the picture slides over. I like 20 seconds to accommodate for my Resident Evil in-game files in picture form. Also I can't get rid of the image boarders.
15 There's obviously more issues that I can't remember on the spot, but there's 5 years worth I and many others had to live with.
After reading Reviews from those who pay for those Premium Packages, I will say that unless Webs restores my site and get over this punking around stuff they're doing with me (taking my site down as punishment for not buying a Premium Package and having a features still active when they told me to), I will just Resident Evil Umbrella die in Webs and I will go somewhere else. There's no way I will put money into a site that pulled this punk trash on me by some jerk kids with the IQ of mustard and the personality of a politician. I can't imagine putting money into this site now, and then they find another reason to keep me and my site held down. They gave things for free for years, then they take it away from you and include it in their pay packages, force charge you for it, then they take your previous posts and use it against you. Again they knew I had those unlimited pages feature for a month after it was forced onto those pay packages; they just took me down because the people are just punk kids causing trouble. Sometimes capitalism isn't always great because Webs knows how to make some of it unattractive while they take advantage of their customers.
Remember Webs what I said in those emails, you started this fight, you escalated this situation to the point we're having hot words can't be mentioned here and you know why you did it, and don't act like it's all my fault when you let me have Resident Evil Umbrella in its pre-suspension condition for 5 years and now you have to make a problem over it. You will NEVER get a single buck off of me after seeing your daily NeverEnding annoying site glitches and the unprofessional way you handle your customers, how you beat up your customers for money. Remember what I said in the last email I sent you, you're fighting a losing battle against me, and YOU troublemaking punks over there started this fight and you know how it started; DON'T LIE, I'm NOT stupid! So you think you got me licked, but you're going to rue the day when my site is gone forever and it's put somewhere else, because I'm looking for better alternatives to you while I'm trying to force you to do the right thing and restore Resident Evil Umbrella, since you guys are into forcing, I'll do some forcing of my own.
That's all... for now.
Save yourself the frustration and stay away. No one deserves the kind of filth Webs provides you.