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The company enjoys a generally positive reputation, with customers frequently praising the quality and uniqueness of its products, as well as the helpfulness of its customer service team. Many reviews highlight satisfaction with timely deliveries and the responsiveness of support. However, concerns about shipping delays and inconsistent communication have been noted, with some customers expressing frustration over unfulfilled orders and lack of responses to inquiries. Overall, while the company demonstrates strengths in product offerings and customer engagement, addressing shipping and communication issues could enhance the overall customer experience.
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Unicun is great if what you're looking for is unique stuff for friends. I've been buying from there since 2022 and so far it's been great. Delivery can be better, customer service is responsive. Overall not terrible.
Purchasing the Totwoo Smart Couple Bracelet from Unicun.com was a delightful experience. As a busy mom, finding time for romance with my partner can be a challenge. However, this bracelet has been a game-changer. Its sleek design and smart features are impressive, but what truly sets it apart is the connection it brings. Every vibration feels like a sweet reminder of our love, making me feel like a newlywed again. Highly recommend both the bracelet and the website for anyone looking to add a touch of romance to their life.
I decided to try Unicun for the first time after seeing my colleague at the office buy products consistently from them. The glitter lava lamp I bought came within a week after I ordered it, and the product works well, as much as I expected.
I bought the vertical gaming mouse for my boss, as gaming is all he does in his free time. He loves the mouse and the design, and I'm so happy I could gift him something good like this. He's been a great boss, this is why I wanted a really nice item.
This is a really smart company. I like the effort they put in making it a great company, especially in their customer service.
I've gotten the espresso coffee maker machine twice on unicun, one for myself and one for a friend, and I tell you, unicun gave me a satisfactory service both times. The product didn't arrive as early as it did the first time though, but that wasn't much of a big deal. The espresso machine works very fine, and I'm still using it comfortably after about 5 months. And their customer service is awesome.
Canceled order without no reason or notification still waiting on my refund purchase from a trusted vendor instead
I've place a lot of orders on the site. I've never had any serious issues with them. I think they are a great company. Most of the time, my orders would arrive early. And if it doesn't, it's easy to track. Their customer service reps are always polite and ready to help. I think they put in a lot of effort to make this better. Great company.
I have accumulated lots of nice cat supplies from Unicun since I discovered the store two months ago. I am very impressed with how much my cat loves the toys I found there and the superior performance of some of the supplies like the cat self-groomer brush and the automatic food and water dispenser. These supplies are all he needs to entertain himself while I'm busy at work.
I bought a well-performing laptop vacuum cleaner with a dusting brush in this store to keep my work desk, keyboards, monitors, and laptop clean and dust-free.
A month ago, I bought two products in this store: a ShakeSphere Protein Shaker Bottle and an electric deodorizing shoe dryer. I really have to commend the customer support representatives. As a new user of the site, they helped me understand the important things I needed to know to order on the site and were super nice all through. And the two products I ordered were delivered as promised and worked as I'd expected.
The coffee scoop spoon/bag clip I purchased here was just what I needed and worked exactly as described. Trust me when I say if you like to make your own coffee every day and you don't have it, you need it.
I got some unique toys for my daughter and niece on this site and I'm very pleased that these toys educate, spark imagination and creativity, and amuse my daughter in one way or the other. I'm also very happy because my daughter usually gets really occupied playing with these toys giving me lots of extra free time.
I'm a big fan of the 80s music scene so I was particularly attracted to a retro radio/speaker covered with nice Mondrian-style artwork that I found in this store. So I ordered it along with a nice Hifi mini mp3 player I liked very much. The ordering process was smooth and the products were delivered and worked perfectly as expected.
If you're looking for beautiful yet simple jewelry pieces, fashionable items, and presents that you'll probably never see anywhere else, this store is the place to go. I've found many items that my family and friends loved as gifts while shopping in this store. I've been buying stuff in the store since December and I really need to appreciate their attention to detail, superb customer support, and quality products.
I have a really weird painful tension headache that causes pain behind my eye and can get so uncomfortable that it affects my sleep and concentration. I visited doctors numerous times but recommended meds were hardly working. A friend advised me to try massagers and I did. Some worked and some didn't but it was in this store that I found three of the four massagers that provide the best relief for my headaches.
I've always wanted a water fountain so when the solar water fountain I ordered on this store got delivered, you can hardly imagine how happy I was. The water fountain is excellent and adds something special to my garden that other garden decor couldn't. The biggest advantage is that this thing runs on solar so not only did I buy it at a great price, it's also pretty cheap to manage.
I bought some abstract figurines from the website and I was a bit worried about shipping, but the support team was super helpful with assuring me that it was going to be packaged properly. It arrived 2 days ago and I'm happy to report that all three packages are intact. The products themselves are just as described, and I personally think they look even better in person. Great stuff!
I'm an African-American currently sporting dreadlocks. After washing my dreads on my own (usually every two weeks), it usually takes a day to get them to dry fully. The last time I tried using a handheld hair dryer to dry it, the results were less than stellar. However, with the wonderful hair dryer bonnet hood I recently purchased on unicun.com, it only takes about 40 minutes to get my hair dry. And even with this bonnet hood on, I can do many other things while waiting for my hair to get fully dry because the bonnet is pretty lightweight. Although the bonnet took 3 weeks to get delivered, I really like many of the things I saw on the store and I'll definitely order from them again.
This scamming company should be avoided. Over 2 weeks since order was placed and it still hasn't shipped and they've since completely stopped responding to any emails. Save yourself the trouble and purchase your products elsewhere. This company is just a dropshipper and the products can be found on AliExpress or Alibaba for cheaper, faster shipping, and better customer service.
On top of that they only allow reviews they think are positive and won't allow the negative ones. Go figure
Answer: The website was easy to use and its customer service is fast at responding to questions.