How would you rate Under Armour?
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Romania
1 review
1 helpful vote
Follow Aniela I.
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Dangerous shoes
July 26, 2023

I got some running shoes and tried to wear them several times. The design is absolutely cruel, sadistic, each time the back of the shoes actually cut my skin, cut!, not just injured! In less than 30 minutes.

Date of experience: July 26, 2023
GB
1 review
0 helpful votes
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Fraud
February 9, 2024

This company has said so many orders have been dispatched that then never turn up. It's then near impossible to get a refund. Customer service is terrible they are massaging their end of years figures.

Date of experience: February 9, 2024
Finland
10 reviews
1 helpful vote
Follow Raiskio R.
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They have great apparel for all sorts of physical activities predominantly. Although sometimes I like to wear it when I go out with my friends. It's good to feel comfortable, plus the brand is highly respectable and famous.

Date of experience: January 4, 2024
AE
1 review
0 helpful votes
Follow soha h.
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When I downloaded the application and placed the order, I found this account in the history of the women with a huge amount of orders, some of which were shipped but not to my address, which means that your account is hacked and anyone can place an order and use your bank information. All this photo from my account with different places not related to me

+3
Date of experience: February 11, 2024
Washington
1 review
0 helpful votes
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I have 2 orders with many different items. Had to returned some of them, accordingly. Was credited back the next day. Great, right. Almost a week later, I got charged for an item that they claimed to have not received. In good faith, I have sent all that the items that was to be returned. I did not keep this one item, that cost $19.XX. Now I am returning all the goods I have in my possession for money back, and dispute this with the credit card co.

Date of experience: December 11, 2023
South Africa
1 review
0 helpful votes
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Be warned stay far away your going to get hell from this Brand! Appauling incompetent Online staff. BACK TO NIKE!

The Rock? Please put your name on a trusted brand based on service delivery.

Date of experience: July 10, 2024
Ohio
1 review
0 helpful votes
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We bought a pair of under armor shoes, nine months ago, and they are unwearable at this time because they have fallen apart. Part of the soul has come off, and the sides have worn through the material in several places. They were only worn to stand in, not even to exercise in. Terrible quality. When I tried to contact under armor, I was unable to send my feedback.

Date of experience: July 30, 2023
Texas
1 review
0 helpful votes
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No refund
February 23, 2024

I returned two items on order US-********. Received back by under armour on January 26 2024. I still have not received my refund. I have contacted them repeatedly and keep being told about the backlogs for returns.

Date of experience: February 23, 2024
Pennsylvania
7 reviews
34 helpful votes
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No Refund
February 1, 2024

I purchased 2 sweatshirts online and when received, they didn't fit. I returned both sweatshirts using the return label provided by UA. It has been 1 month since UA received my return and I haven't received a refund. I have called Customer Service multiple times and spoke with Adam and Dave, I am told it could take 2 months to get my refund because the warehouse is running behind. How is that my problem? Maybe they should hire more people or better yet, process my refund since you have had the items I returned for a month now. Order#US********

Date of experience: February 1, 2024
Maryland
1 review
0 helpful votes
Follow Sunny S.
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Izale is the best manager in the under Armour outlet mall branch. He is very professional and has the best customer service skills. He helped me with my issues and resolved it. I am very amazed with his talent. Keep up the great work sir. Thanks for everything.

Date of experience: July 23, 2023

Overview

Under Armour has a rating of 1.3 stars from 187 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Under Armour most frequently mention customer service, credit card and business days. Under Armour ranks 138th among Athletic Shoes sites.

service
66
value
60
shipping
54
returns
54
quality
54
+45