United Health Care

Called UHC.com to ask a few questions about the dental plans they offer. The woman from sales could not answer my questions, she could not tell me if my dentist was on the UHC plan; but she continued to attempt to sign me up for their Medicare Advantage Plan, asking me all the info required to do so. I wonder how many seniors she and this company has railroaded into signing up for a health plan without their consent. I've taken them off the list of prospective insurance companies. I'm thinking about filing a formal complaint with Medicare and the state.

This healthcare company is the worse. They say they would pay for a periodontist, because the closest one on their panel was 100 miles away, and after 3 months they still refuse to pay. You call them and a person in the Philippines answers. They usually have no idea what you need. They become frustrated and hang up on you. I ask for a US representative so they connect me with Trinidad? They are the worst. Since this is renewal season choose anyone else.

I am a student in Florida and have had health insurance with UnitedHealth care for the three academic years, since I started the college. During summer and winter breaks I visit my parents in Europe and have had several medical issues thus I had to see doctors, conduct tests, etc. Besides Covid test fees, the insurance has not paid anything at all. There is a system in place where you can send a complain, ask a question and most of the time you do not get a response. I conducted several thyroid visits/tests and got medication last August and so far, they have denied all. Same for the previous years. Again, no matter you submit a complain, you would not get a response. If it was not a single case, then I would not bother to write a review; however, it has been going on for the last three years. My sister is studying in Illinois and has Aetna, never had an issue. Jurgen

Worst ever called them received all the information I would need to get my pump for my lymphedema, also was told it would be covered 100% because I met all my deductibles, now they are saying it isn;'t covered because their clinical team (not doctors, don't know me at all) state it is not medically necessary, my doctor sent everything in that they asked for and I have been using a pump for over 8 years now all of a sudden it is not medically necessary. Right, there will be a law suit coming their way very shortly. They don't want to pay so they are dragging this out until the end of the year. Then watch January 1 they will say oh well now you have to pay your deductibles all over again. Not going to happen this time I am fighting them

United health care created this entire TV channel on how the affordable care act affects all of us. Even if you do not have united health care this is a great website. I have blue cross and they do not have these videos but they should. I am not sure why the government does not put out great videos like this. You would think they would do this for us. I am glad united health explains how obamacare affects us. Here is a lazy link to the videos http://www.uhc.tv/term?term=Health+Care+Reform+Demystified&sid=78

Poor service poor customer service poor quality poor people poor team
Don't help people
Not organized
Bad service