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TurnKeyParlorReviews 166

5.0
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TurnKeyParlor Reviews Summary

TurnKeyParlor has a rating of 5 stars from 166 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TurnKeyParlor most frequently mention and ice cream. TurnKeyParlor ranks 2nd among Restaurants sites.

service
2
value
1
shipping
1
returns
1
quality
1
New York
1 review
0 helpful votes
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Great service by Jennie
August 11, 2025

Jennie provided a real solution and was very responsive to our needs and objectives. The Cart is beautiful

Date of experience: August 11, 2025
Florida
1 review
0 helpful votes
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Seamless and responsive
August 8, 2025

Tish was especially responsive and helpful during the process. She explained the steps in full before it began. She did a great job along with the whole team.

Date of experience: August 8, 2025
Alabama
1 review
0 helpful votes
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Smooth Transactions
March 7, 2024

I have used Turn Key Parlor to sell two different batch freezers and each transaction was smooth. I will definitely use them to sell any other high end equipment in the future.

Date of experience: March 7, 2024
Florida
1 review
0 helpful votes
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Seller's delight
January 20, 2024

I own The Revolution Ice Cream Co. In Tampa Bay, FL. I sold a large batch freezer through Turnkey Parlor. The process was easy, fast and I got more for my machine than I thought I would. I would recommend Turnkey Parlor to anyone looking to buy or sell ice cream machinery.

Date of experience: January 20, 2024
Florida
1 review
0 helpful votes
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Quite Helpful
December 6, 2023

Jennie at TurnKeyParlor was especially helpful as I considered what model of cart to purchase. Would by all means purchase from them again.

Date of experience: December 6, 2023
California
1 review
0 helpful votes
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A Very Positive Experience
August 27, 2023

We recently purchased a hardening cabinet for our ice cream shop from Turnkey Parlor. Jennie was more than helpful suggesting options and facilitating the delivery of our new unit. We bought the Global 4 door upright hardening cabinet - it is very big, beautiful and very, very cold! We will not hesitate to reach out to Turnkey the next time we need to purchase ice cream equipment.

Date of experience: August 27, 2023
New York
1 review
0 helpful votes
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BDC8 Cold Plate Ice Cream Cart
August 26, 2023

We just received our ice cream push cart from TurnKey Parlor for our outdoor Florida concession operation. Jenny in sales did a great job helping us pick the right configuration and kept us in the loop through the manufacturing process. Our cart looks great, and our product is staying cold, even out in the hot Florida summer sun. And we're selling lots of ice cream. Love it! Thanks!

Date of experience: August 26, 2023
New York
1 review
0 helpful votes
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Ice Cream Cart BCD8
August 24, 2023

I purchased my second purchase from Turnkeypalor and Jennie was great. She listened to our vision, for our ministry and helped us decide on which cart would be best.

The cart has been great, and easy to maneuver around round as we push it, and it keeps the Ice cream cold for many hours while we are out in the community handing out free Ice cream.

Date of experience: August 24, 2023
South Carolina
1 review
0 helpful votes
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Very knowledgeable andhelpful
February 14, 2023

Purchased a soft serve machine from them over a year ago and had a small concern with it. Tish was very responsive in assisting to resolve the issue. We were Impressed.
Stella's Homemade Ice Cream
Murrells Inlet, SC

Date of experience: February 14, 2023
California
1 review
0 helpful votes
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Awsome...
January 13, 2023

Neil replied to my email about
Selling my icecream machine
He let me know his shipping dept
Would contact me soon for shipping
Same day email...
Tish unfortunately didnt get the
Info fron Neil as to timeline

But she was on it...trucking company,
Didnt give notice but itworked out Perfect
Tish thank you again great working with a proCompany...Cesar was a great guy...very nice wrapped up machine with plastic
And blankets top Notch young guy

Date of experience: January 13, 2023
Missouri
1 review
0 helpful votes
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I trust Turnkey
December 15, 2022

Spending a lot of money for equipment sight unseen made me nervous. However, Turnkey assured me that their sales process guaranteed my satisfaction at the end of the day. When things didn't go quite as expected, their customer service was amazing and made it right without any hesitation or hassle. I recommend buying from Turnkey!

Date of experience: December 15, 2022
Ritas o.
0 reviews
0 helpful votes
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They were able to list and sell my equipment
September 15, 2020

They were able to list and sell my equipment. They guaranteed a price better than I could potentially get selling directly. They are good at what they do and handled the full transaction professionally from beginning to end. I would definitely recommend them to others.

Date of experience: September 15, 2020
Sam E.
0 reviews
0 helpful votes
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The Owner Mr. Neal is a great person to deal with and so is his associates, they have a very unique way to handle customer issues and I am more than satisfy to deal with them in future for my other stores. I would highly recommend others to join with me and support this great people, and the company.

Date of experience: July 31, 2020
Juan J.
0 reviews
0 helpful votes
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May 20, 2020

Date of experience: May 20, 2020
Heifer a.
0 reviews
0 helpful votes
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May 9, 2020

Date of experience: May 9, 2020
Nom N.
0 reviews
0 helpful votes
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April 26, 2020

Date of experience: April 26, 2020
Michael F.
0 reviews
0 helpful votes
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April 26, 2020

Date of experience: April 26, 2020
Jacob K.
0 reviews
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April 25, 2020

Date of experience: April 25, 2020
Lisa G.
0 reviews
0 helpful votes
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Tish was FABULOUS!
April 24, 2020

Tish was FABULOUS! I never thought it would be so easy and stress free to sell my Italian ice cart! I thought I was going to be stuck with it forever. They sold it within a Month...Anytime I had a question Tish got back to me the same day! She helped me every step of the way!
Thank you Turnkey Parlor truly is just 'turnkey' and Viola!

Date of experience: April 24, 2020
Tim Y.
0 reviews
0 helpful votes
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I bought an Italian ice cart from Turnkey and then sold it back 6 years later. It was a good experience both times.

Date of experience: April 14, 2020