Trustpilot

I have been fighting trustpilot for 2 years trying to get my truthful factual negative reviews about a scamming forex website ( techberry.online) posted but are removed as soon as the scammers say they are defamatory! I have supplied numerous documents supporting my review but they are completely ignored by trustpilot. The positive " reviews " of the company are fake, the scammers company is unregulated, has no address, is under investigation by financial compliance authorities and STILL my negative reviews are taken down because they are "defamatory ". Dealing with Trustpilot is clunky, slow, extremely frustrating and seemingly supportive of criminal websites. I only persist with trying to get my reviews posted because l know techberry.online absolutely fear having such negative reviews posted there.

TrustPilot wouldn't let me post a genuine review as its software thought it was spam. I provided details such as an invoice number, and asked what further information I could provide to assure them it was a genuine review. After "a thorough review" they decided to keep my review offline. I wonder how many reviews this happens to, and whether we are actually getting an accurate picture of companies' services.

I am a new business and was so happy to be getting 5 star reviews from all my customers. I set my business up on Trustpilot and instantly got two 5 star reviews from satisfied customers. Because of their unfathomable scoring system, the first 5 star review gave me an overall score of 3.7 out of 5 - WHY! The second 5 star review was rejected by Trustpilot for no valid reason. I am a photographer and even uploaded the images from the photoshoot to prove it was genuine. Beware - they almost blackmail you by destroying your ratings to pay them £3,000 to change it!

The website 'trustpilot.com' used to be somewhat useful. But now they threaten to take down reviews if the poster does not give specific information, ie name, transaction date and more, directly to the business. They used to ask for documentation of the transaction for their verification process; but now act as a middle henchman for the business, revealing your personal information and more. When you've likely already been scammed by the business you're leaving a review about. Retaliation by the business enabled by the website 'trustpilot'.com. The worst of the worst.

Trust pilot has alot of glitches and I have had to bear with them, I have taken my time to inform people that have lost monie online that they can get their monie back from hive tech agency. You can get your monie bac. Use the info in the attached photo. Search for the user name on telg

Site should be closed down since it's not fulfilling its purpose. It is supposed to give consumers/customers an idea of what to expect from a business and how they handle things if they go wrong. But as nobody is allowed to leave a genuine honest review. You really have no idea what kind of business you are dealing with.
I left a review about InPost. A 3 star review and included my parcel tracking number. This was in the hopes I could be heard and get some help. Posted parcel on 18th dec and hasn't arrived. Tracking just stopped updating after courier took parcel. Of course nothing is going to be sorted because they don't care. They would rather hide all negative reviews and bury under carpet.

Trust pilot needs to be shut down. The experiance customers face leaveing reviews is just shocking over and over again genuine reviews are removed. Customers don't need the hassle of having to prove purchases over and over again its defeating.

I have given a negative review of some scam behaviour of one company. They flagged it as a fake, so Trustpilot wanted proof. Then is the "magic" happen.

So far I can understand it. Reviews need to be real both sides. The problem is I have my proofs on place. I tried to send them but it looks like their server is blocking every email with attachment. I tried with a lot of images, then reduced it to two, then even with one image cutted to a size of 70kb. No luck even with that one. So I've ended with text only, but text is not a proof. It got through but I'm sure that won't bring anything and nobody will care about my proofs.

It's a shame. Like there is no site you can trust on the Internet now days. It's not even close. Have similar experience with Google Reviews a week or two ago. Just there google wanted a proof of a normal visit to a place from two (yes, two) years ago...

People, if you want a genuine reviews is better to look on not moderated sites. It have risk too, but the negatives there would probably be real.