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The company has established a strong reputation for providing high-quality, well-developed plants, particularly bare root trees, which customers frequently praise for their robust growth and early fruit production. This reliability in product quality fosters a high level of customer satisfaction and loyalty. However, some concerns may arise regarding service delays or difficulties with returns, indicating room for improvement in customer support and response times. Overall, while the company excels in product offerings, enhancing its customer service approach could further strengthen its positive reputation.
This summary is generated by AI, based on text from customer reviews
I have purchased plants online for as long as that was an option. Before that I bought them over the phone. I have been gardening seriously for 40 years. The trees I have received from Trees of Antiquity are among the best bare root specimens I have ever purchased. The send out large-caliper, well branched trees with well developed roots. I have approximately 20 TOA fruit trees in the ground at the moment. Most of those trees produced fruit their second year. I recommend this business without reservation.