Yes bracelet was delayed due to many orders and materials sourcing, I was advised, but it did arrive about six weeks later and emails were responded to quickly. Here's a pic of mine with envelope. I think the company is trying their best, they've just been overwhelmed with orders.
Ordered and paid for a bracelet on Feb 6th for my 8 year old grand-daughter who lives in Australia and wanted to do something to help after the bush fires. It still hasn't been delivered 6 weeks later and 2 emails have gone unanswered. To add insult to injury I received a certificate via email congratulating me on planting one tree and encouraging me to wear my bracelet with pride. What a con. Totally disgusted and now forwarding the matter to my credit card company.
Still waiting for bracelet ordered in beginning of Feb. Made lots of promises and excuses to why it had not arrived. I now have asked for a refund but sure I will not hear from them again. Very disappointed
I ordered over 3 months ago. Keep getting messages that its been sent when I ask for a refund. I dont believe I will ever get these nor will I see any money. They are liars and crooks that played upon sympathies of people genuinely concerned during a tragic situation. No doubt they will also be finding a way to fraud people during the pandemic too.
I'm one of the many that got drawn into this good cause which I thought was.
I too have been waiting nearly 2 months for my bracelet to arrive, have been constantly emailing and surprised how quickly I get a response and also asked to rate the reply, which I never do.
Today have been told that my bracelet is being shipped from the US, will be phoning my credit card company for a refund as been told by company they can't do this as supposedly my bracelet has been shipped.
I would highly recommend not to be drawn into purchasing anything from this company, who seemed to be a scam organisation not doing any good but the complete opposite.
As others have said, they take your money quick. Four months later, no bracelet, no refund (though promised), fake tracking number, and customer service that is always'looking in to it'. Until you ask for a refund, then they stop replying. File a complaint with the Federal Trade Commiision. It's easy to do, I did it from my phone. Report these fraudulent companies so hopefully they can't do it to others.
The bracelet was really nice to have on and it didn't took that long time before it arrived and I live in Sweden. The bracelet is easy to take whit you and easy to take on. The only thing that was a little bad was when it came to my country I had to pay more money to get it through customs.
I appreciate all these guys are doing so much. The bracelets are symbolic and are just to help fund their important mission. It took awhile to receive mine but I didn't care at all. It's the principle of helping fund their projects. Please help them by buying one of their sweet bracelets if you can!
I never received my bracelets... always made promises. Then all my emails disappeared from my history! What is up with that? I turned them into my credit card company and got my $ back. Bad choice to try and to do good.
Ordered 3 bracelets in late Jan 2020. Email said sent but todate (Mar 16 2020) nothing has arrived.
DO NOT TRUST these Crims. How do you sleep at night claiming you are doing something for the wildlife. Called the number and always busy signal.
Treehuggers has a rating of 3.5 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Treehuggers ranks 5th among Trees sites.