TransUnion

Horrible website blocked me! Now have to wait 15 mins just to unfreeze credit account! Other 2 did it without trouble! Can we fire them oh no I never hired them nor want them,

They couldn't be any worse with technology, care, implementation, service, regulatory adherence, etc. THEY ARE HORRIBLE!

I activated a credit freeze and cannot deactivate it. It will not let me log in, change my password, or reach anyone over the phone. It gets stuck on "enter your SSN", but it never registers it. A complete mess.

Decided today to request a credit freeze from all three credit agencies due to the recent massive data breach. Managed to place a freeze with Experian and Equifax online in less than 2 minutes each. After 5 attempts with TransUnion, where I was repeatedly thrown off of their website, I decided to call customer support. I've now been on hold for 20 minutes. Added bonus...you have to press hold every 30 seconds to stay on the line. Sorry dudes, you suck.
Now I'm gonna select 2 for a call back. What do you think the chances are that that will ever happen?

I am a victim of identity theft and my Transunion credit score dropped from 800+ to 650 because of a fraudulent account opened in my name. Transunion told me that despite I dont have any responsibility with this issue, my credit score will remain 650 for 7 years! So now I wonder how reliable their credit reports are, they provide wrong information to banks and institutions day after day!

Complete lack of transparency or knowledge, - I am considering legal action against them. Their "specialists" giving contradicting advices, making it clear that they are not sure themselves about why their buggy software results are so unstable.

This website is literal garbage. I have tried to login and receive my credit report from several browsers, and it still won't work. To log out and log back in was the only recommendation I got from Tammy in the customer service chat. It takes an eternity to load, but I'm not sure if it ever actually loads because I waited very very long time each time I tried it and it never worked.
Maybe they'll give me my credit report through Facebook or "Twitter". Even that part of the website is out of date by over 2 months. They need to get at least one thing right anywhere.

Hello everyone I hope this review helps.
Like a lot of people in the United States I use apps on my phone. Experian app to get my Experian credit score and credit Karma to see transunion and Equifax because TransUnion is such a cheap company they will ("Literally") not give you your own score unless you Pay for it!
There are several main factors as we all know that go into a credit score. I called them at this phone number *******388 to inquire why my score is lower than on the other two agencies by about 38 points of course they cannot help unless you pay for the score. I have my credit utilization percentage down between 6 and 10% depending on which company you look at all my credit cards are paid except for one and I only owe $1,500 on that haven't been really good shape I think their company honestly crappy I wish they weren't even a figure in the credit world. Really pathetic in 2023.
James M.