Trademark Engine

Trademark Engine has ruined me and deluded me and deceived and this is not right tomorrow I ask for help from Federconsumatori associations and I ask for help from the lawyers.

I ordered a $99 product and then had to move through six pages of deceptive upsells. After the sale is over they send and email saying you're enrolled in something that costs $175 per quarter. The website has no method of canceling this and there's no way to remove my credit card information.

When I filed with Trademark Engine, I was under the impression that the guidelines that they gave me would allow for me to get my trademark for my Logo, and for the services. I used the guidelines that they specifically gave me, and my application was denied.
They also signed me up for services that I specifically denied, as well as, charging me extra for fees for lawyers to review my case. It took me multiple calls to get some of these things resolved, however, they outright refused to refund me their fees for incorrectly filing my trademark and they would not refund the referral fees for the lawyers until I let them know that I was not informed of these fees. Even after that, they have continued to email me marketing emails even though I have unsubscribed multiple times.
They apparently have also given my information to other 3rd party companies in regards to other related services as I am now getting inundated with legal, copyright, and other related services, even though I specifically asked to not have my information shared.
Do not use this company. Simply work directly with a Trademark lawyer, you will save money in the long run.

"Before deciding to use this application, think twice. This company lures you in with sugar-coated words and makes it seem easy. But once you've paid, they ask for more money than initially stated. Then, your application might be rejected and you're told to hire an attorney for around $600 to clear the application." So think that you are going with stress for months and months

I found out that I now apparently submitted a wrong form and have to restart the process, after $560 spent. These people are con artists. Just go straight to an attorney bc you will not save any money doing this on your own. Refusing to refund my money so now I am calling my credit card to report them.

I placed my order december 1st waiting patiently to get a order processed number. I waited until 2/14/24 and called called and emailed emailed for them to tell me it was never processed. So they wasted 75 of my days and couldnt even fulfill the job i paid $1075 for. Ridiculous. Never using again.

This company sets you up on autopay and made fraudulent charges to my account. I told them I wanted to cancel and they said they would - but they didn't then charged my acct $199 beyond the $49 & $59 trademark fees. Very shady business.

I filed for trademark of my logo for my building sign. They have continued to add charges and hold the filing. I have called multiple times and paid and they started charging me for a "monthly subscription" after the one-time logo charge. I stopped the monthly subscription which she said was not mandatory. They have still held my logo approval "hostage" and not send it to me. I am again on hold to demand they provide me with what I paid for while Gretchen checks with the manager as to why they have not sent me this. I started this process Feb 23,2023 and it is now Dec 13,2023. Find another company to get this done with.

Use LegalZoom or you will be nickel and dimed to death with Trademark Engine.

I'm 99% sure we didn't sign up for any subscriptions (as in we didnt voluntarily click to add any subscriptions)...but you better believe we were charged every month for a "monthly" report as well as a yearly "monitoring" fee. It took me months to figure out that we were getting charged and what it was. But it's a lot cheaper than LegalZoom, that's how they get you. Classic bait and switch.

The worst part is that you have to call to cancel (as SO MANY people have mentioned), and the subscriptions are in perpetuity. I do think the subscriptions might be worth it if your company makes multi millions or into the billions. Im sure Taco John would have liked to know when Taco Bell was trying to use "Taco Tuesday". For everyone else, avoid.