TopResume

Overview

TopResume has a rating of 4.4 stars from 5,580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Washington
1 review
0 helpful votes
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Over the top service.
February 7, 2025

I could not be more pleased with the level of service I have received with Top Resume. My writer, Norm, had my resume, cover letter and LinkedIn revamped in less than a week. His writing and ability to capture my skills and achievements has left me with a level of confidence that I have never had before. Thank you for the service!

Date of experience: January 28, 2025
Chris W. TopResume Rep
1 month ago

Hi Kristen,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Illinois
2 reviews
0 helpful votes
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TopResume is a rudimentary resume writing site. They make huge promises and deliver less than stellar results. Their experts have a difficult time with communication and the documents I received were beyond underwhelming. I have had no success with their customer service and regret every second I have had to deal with them. Despite my complains, I have been stonewalled and embarrassed. DO NOT PAY THIS COMPANY! You are flushing your money down the toilet.

I received a canned response with no contact info. Fitting for this company. After demanding to speak to an executive over email, I received a call from ********** and spoke with Emanuel. He said the company will be working with my credit company and refunding my purchase. I called my credit company and they said you have refused to refund the purchase. Your team is misrepresenting your intentions.
I'd like the refund I was promised.

Date of experience: January 26, 2025
Chris W. TopResume Rep
1 month ago

Hi Justin,

Thank you for taking the time to share your experience. I’m sorry to hear that our service did not meet your expectations and that your interactions with our team left you feeling dissatisfied. We strive to deliver high-quality resumes and provide excellent customer support, so it’s disheartening to know that we fell short in your case.

We’d like to make this right for you. Please reach out to us directly at [insert customer service contact] so we can review your concerns in detail and work toward a resolution. Your feedback is invaluable in helping us improve, and we’re committed to ensuring our clients feel heard and supported.

Thank you for bringing this to our attention.

Tennessee
1 review
0 helpful votes
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Instant Relief from Stress
March 3, 2025

My resume writer was very communicative and responded to my questions immediately. She systematically rewrote everything I had provided her to ensure keywords, accomplishments, and skills were in a short but comprehensive presentation. This process was painless and I can't wait to try it out on the job market.

Date of experience: February 21, 2025
Chris W. TopResume Rep
1 week ago

Hi Aaron,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

New York
1 review
0 helpful votes
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Impressive Results
March 11, 2025

I had a great experience and would recommend this service to everyone who is or may be in the job market in the future. I am super impressed with the results and will revisit if I ever need to amp up my portfolio again.

Date of experience: March 1, 2025
Chris W. TopResume Rep
1 day ago

Hi Megan,

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience and found the service helpful.

Wishing you success in your job search, and we’d be happy to assist you again in the future!

Texas
1 review
0 helpful votes
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ZACH IS AMAZING
February 4, 2025

With the entire time I've been working with topResume and Zach, the process was fast and easy. I have a couple of interviews lined up already in less than 24 hours

Date of experience: January 25, 2025
Chris W. TopResume Rep
1 month ago

Hi Saul,

I'm delighted to hear that your collaboration with your writer was a positive one. If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

Georgia
1 review
0 helpful votes
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Unprofessional
February 14, 2025

This service is extremely unprofessional and a waste of your time and money. My wife and I paid for the Career Confidence package and an additional $50 for a discussion with the resume writer. Not only did the resume writer not show up for the appointment, but there was no email beforehand saying they would not show up or wanted to reschedule. They have not offered any recourse and we want a refund of our money and to use another service. I do not believe any of the reviews because a company that employs people who have no regard for our time is not one to be trusted.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2025
Michigan
1 review
0 helpful votes
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Excellent Customer Service
March 3, 2025

The stars was personable, patient and understanding. I had a family emergency; my mother was diagnosed with pancreatic cancer and my dad with Parkinson's broke his leg. I reached out and they responded with so much respect and class. Thank you!

Date of experience: February 21, 2025
Chris W. TopResume Rep
1 week ago

Hi Tisha,

Thank you for your thoughtful review. We truly appreciate your kind words and are glad we could support you during such a difficult time. Wishing you and your family strength and comfort.

Your support is highly valuable to us!

Texas
1 review
0 helpful votes
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I was wonderful to work with Nikita and Katie.
March 11, 2025

I recently updated my federal resume with Nikita. She was very knowledgable and I learned a lot from her. I also have had several correspondence with Katie. She has answered many of my questions. She has also provided many valuable recommendations in my quest to secure my next career home.

Date of experience: March 1, 2025
Chris W. TopResume Rep
1 day ago

Hi Monica,

Thank you for your feedback! We're glad to hear that Nikita and Katie provided valuable support throughout your resume update. Wishing you success in securing your next career opportunity!

Your support is incredibly important to us!

Colorado
2 reviews
0 helpful votes
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Great experience
March 1, 2025

My experience was excellent. My communications back and forth with my resume writer were always informative and all the feedback I gave on each revision was really impactful. I am very impressed with the final resume.

Date of experience: February 19, 2025
Chris W. TopResume Rep
2 weeks ago

Hi Vijay,

We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Florida
1 review
0 helpful votes
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This is exactly what's needed!
March 1, 2025

My experience from start to finish has been easy, from communication to getting my documents. I would recommend this service for anyone who's looking progress in their career.

Date of experience: February 19, 2025
Chris W. TopResume Rep
2 weeks ago

Hi Johnathan,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!