Jobscan

How would you rate Jobscan?
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Australia
2 reviews
6 helpful votes
Follow Madu K.
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Quite a low quality support experience. The interfaces and I must say it is not their resume that got a job for me. I had both of my usual (rather bulky) resume, and the Jobscan targeted resumes working for me over the course of two years. I spent over $270 on subscriptions on Jobscan. Sadly I must say they aren't worth a penny. Clunky UIs, horrible support, nasty terms (they'll charge your card without any notifications, and keep the moneys when you ask for refund -- despite you haven't used their system). Low value service. Go with ChatGPT, far better!

Date of experience: September 10, 2024
James H. Jobscan Rep
6 months ago

Thank you for sharing your feedback. We take your concerns seriously and are committed to ensuring that every customer has a positive experience with us.
We’ve reached out to you privately to offer assistance and address your concerns directly. Please know that we're here to resolve any issues and ensure your satisfaction.
Your input is important to us, and we truly appreciate the opportunity to make things right.

Canada
1 review
1 helpful vote
Follow Taiwo L.
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Poor
August 5, 2024

I can no longer edit my resume to meet the 75% match rate. Subsequent edits of my resume vs job description give the error "You have already saved this job". Hence I can no longer effect any further edits nor see any improvement

Date of experience: July 26, 2024
Oregon
1 review
2 helpful votes
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Excellent resource!
July 4, 2024

This is an excellent tool! I ran my resume through Jobscan and my first rating was a 37% which would not have been selected by an Applicant Tracking System. After following the suggestions provided in Jobscan my resume was up to an 87%!

Date of experience: June 24, 2024
Germany
1 review
2 helpful votes
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Processed payment without notifying me about it in advance - there's a best practice of notifying your customers (especially those who doesn't use your service that much) that payment will be processed tomorrow, I'm really disappointed by taking payment for 3 months (!) without notification in advance.

Jobscan attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 6, 2024
Canada
1 review
4 helpful votes
Follow Odair F.
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Poor support
April 4, 2024

I subscribed to Jobscan 4 days ago and the system is not working properly on my side. I sent several emails requesting support, and their solutions did not work. The support team no longer sends emails, and I cannot communicate with Jobscan.

Problem - No matter which resumes I request in the ATS scan, Jobscan always refers the analysis of an old resume already deleted from the system.

Date of experience: March 25, 2024
Canada
1 review
0 helpful votes
Follow Stephen S.
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Jobscan helped me to fine tune my resume
May 31, 2024

The experience was a positive one. The tool was easy to use and it helped me get the resume as close as possible to the job posting, well almost, I got to within 78% of a match, and I could have kept going if I wanted to.

Date of experience: May 21, 2024
Missouri
1 review
1 helpful vote
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Not what I expected
March 21, 2024

It's a clunky first shot at doing something to help job seekers. There is so much automation it could do to make job seeking much easier. Hopefully it will head that way and make the tool worth the price.

Jobscan attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2024
South Africa
1 review
8 helpful votes
Follow shaheed j.
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They debit your account even after you email them to cancel. I would not recommend jobscan as there is no online facility to cancel the subscription neither do they cancell all charges even after an email confirmation.

Jobscan attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 6, 2024
Canada
1 review
1 helpful vote
Follow Soheil C.
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Which one in correct?
March 14, 2024

I used your scan tool for several times and revised my resume to be aligned with various job descriptions. I was satisfied until I checked them in your new Power Edit feature and found them with very low rate match with relevant job descriptions. Which one is correct? You current scan tool or your new Power Edit? I lost my trust on Jobscan, and I haven't received single feedback or interview since 2 weeks agon I started to use it.
In the new Power Edit, I found cover letter creator useful.

Date of experience: March 4, 2024
Nevada
1 review
0 helpful votes
Follow Raymond K.
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Scan and poweredit fails most of the time.
April 20, 2024

It's nice to be able to scan and edit your resume to fit the job description for ATS...however, the resume scan doesn't always get your whole resume, and when you go to click on power edit it's a crap shoot on whether it makes it to edit or not. Also, doesn't make any sense to edit your resume in power edit because the format gets all wrecked if you try to download an use.

Date of experience: April 10, 2024

Overview

Jobscan has a rating of 3.5 stars from 1,699 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jobscan most frequently mention great tool, cover letter and free trial. Jobscan ranks 13th among Resume sites.

service
60
value
166
shipping
18
returns
22
quality
166
This company responds to reviews on average within 8 days
+8