I'm a Christmas tree farm owner. I had ordered 100 Eastern White Pine from TN Nursery for our fall planting however the trees that I received were white pine but long leaf (niddle) pine and not the standard high density short leaf (niddle) that I have planted each time. The description does not state short nor long niddle. When I emailed TN Nursery about the problem, I'm was told after trimming and shaping my white pine will make nice Christmas trees. Most of these seedlings delivered were punny and thin trunks and limbs. Most have died and if any do survive they will not grow to be the type I have set up in my fields. I will give the company 3 stars only for the care and well packaging for shipment.
I ordered moss and when it was delivered it was soaking wet, which means I had to install it immediately in order to keep mold from developing. Also, half of the bags of moss were just small fragments that could not be successfully installed. Other companies I have ordered moss from provided dry, large, moss colonies that were superior, but they were more expensive, which is why I tried your product. Your moss still worked but was somewhat of a letdown.
My previous order arrived timely, well packaged, healthy, with good information. When I saw that you we're an option for this purchase I had no hesitation.
I planted the items as directed. I was told I could plant now as I am in zone 9. Nothing, I repeat. Nothing happened. The plants were dead and remained so. I requested a refund and I have had not response.
For Perennials, Ferns, Vines or Groundcovers
If anything planted below the surface of the soil is planted and temperatures are above 70 degrees, 1-5% may come in that spring or summer, but the majority of those will all come in the following spring. Please wait until your other plants come up and give your new plants a couple of extra weeks before you file a claim.
I was told I would get free shipping if I ordered within 14 minutes which it was.
The Rock Cap Moss I purchased never caught on even though I watered it constantly for the first two weeks, then frequently until now with no results.
Plants are doing well, and looking forward;to completing our landscape design
Everything has been perfect. All of my order came as described.
It said buy 1 get one free and I didn't get that. IT's true - I ended buying 2
Hello.
You will just add 1 to your cart and the warehouse will automatically send you the second one for free.
I apologize for any confusion. Thank you.
It said buy 1 get one free and I didn't get that
Although not all cuttings arrived in proper shape they did give me full credit (except for the shipping).
Thank you for the positive review.
Have a great day!
Nice plants and a responsive customer service dept that stayed in touch concerning shipping dates. I will happily use this company again in the spring for ground cover ideas.
So easy to order from! Plants are reasonable, healthy and beautiful!
Thank you for the positive review.
We hope you are enjoy your products.
Overview
TN Nursery has a rating of 3.4 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, great prices and timely manner. TN Nursery ranks 2nd among Trees sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello.
We apologize that you were letdown. All of our products come with a 1 year warranty.
Thank you and have a great day!