How would you rate Tinder?
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North Carolina
1 review
0 helpful votes
Follow W W.
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Don't waste your money on the gold plan. They will take your money. The layout is confusing and they will try to get you to upgrade to be able to have any communication. I have never been on any dating site for a month with ZERO messages, likes, or communications. Do yourself a favor and look elsewhere. They don't even deserve one star!

Date of experience: January 6, 2025
Spain
5 reviews
9 helpful votes
Follow Kateryna K.
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I paid for a Gold Membership and my account has been plagued with technical issues from day one. Despite having thousands of likes, I cannot match with anyone—every time I swipe, I get a message saying, "Unavailable, cannot match." This has been happening for weeks, and their so-called support team is completely useless.

On top of that, my account gets locked for verification repeatedly, even though it's already verified with a blue tick. How many selfies do they need? It's invasive, frustrating, and downright absurd. I've spent more time trying to fix issues with the app than actually using it.

To make matters worse, Tinder refuses to offer any compensation for the time lost or address my complaints. I've contacted them numerous times and either get ignored or receive vague, unhelpful responses.

Avoid this app at all costs. They take your money and provide nothing but frustration in return. If you're considering paying for a membership, don't—it's a complete scam.

Date of experience: December 18, 2024
Qatar
1 review
0 helpful votes
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TINDER ZERO rating
September 18, 2024

Failed platform & useless customer support, I have been emailing DAILY for over two months to get their platform working...
They took my money immediately BUT the platform then stopped working and I have had no response to hundreds of emails.

AVOID USING THEM...

Date of experience: September 18, 2024
GB
1 review
0 helpful votes
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AVOID
September 19, 2024

APPALLING level of customer service.
Spoke with Elena, Heaven, Logan.
Non of whom seemed to read my issue in logging in problems, eventually just giving up and not replying to me.
Apparently updating my profile to 100% is classed as suspicious activity and results in being locked out. However being as I logged in with my MOBILE NUMBER and not an email they could not help me log back in, after 48hrs of copy and paste rubbish replies that make spam bots look intelligent, they now just refuse to respond to my emails.
So they either A) Don't care B) Are not trained C) Have a weird system that doesn't allow them to do their job function properly or all of the above.
AVOID THIS APP TOTALLY.

Date of experience: September 19, 2024
GB
1 review
0 helpful votes
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They took £58.99 to ugrade my profile to Tinder Plus and then they immediately blocked me. Wouldn't explain why I was blocked after five requests and when I asked for a refund, pointed me at Apple, who of course said it was none of their business. In my opinion this is tantamount to theft. Scammers. Avoid them.

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Not worth it in any means it's just bad all that want is more money go to a better site but not this one ever $1099 for what nothing sad but they dont care it;s just bull$#*! workinig on your emotional instability and thats said

Date of experience: July 26, 2024
Virginia
1 review
0 helpful votes
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Sleazy Company
February 23, 2024

Tinder ignores your search criteria such as age and distance and I'd say a third of the profiles are fake. I now get international profiles even though my search radius is 25 miles (I live in Arlington, VA). Tinder's a sleazy operation. Match.com is so much better.

Date of experience: February 23, 2024
Wisconsin
3 reviews
1 helpful vote
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Stuck up
February 2, 2024

Most women on there no matter what you send as first message don't respond. Either there are many fake accounts or most of the women are so stuck up they judge you off of a message. Without even finding out more about you. I have had a couple women be open and turned out to be a great time. But compared to Facebook dating app tinder replies are 1/5. Facebook matches almost always result into some conversation.

Date of experience: February 2, 2024
Canada
2 reviews
0 helpful votes
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I met Bruno 3 years ago. He is schizophrenic and bipolar and has narcissistic tendencies. He is extremely verbally and physically abusive. Also sexually perverted. He was charged with 5 counts of assault. Ladies do not get involved with this man please stay away. He will hurt you and destroy you.
I uploaded his picture.

Date of experience: March 27, 2024
California
1 review
0 helpful votes
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Complete scam
February 25, 2024

Paid for a 6 month gold membership was "banned " after 5 days. Only had reviewed profiles and "liked" some. Had not had any conversations. I didn't know how to do the photo verification and account was eliminated. I basically paid $30 a day

Date of experience: February 25, 2024

Overview

Tinder has a rating of 1.5 stars from 549 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tinder most frequently mention customer service, fake profiles and phone number. Tinder ranks 647th among Dating sites.

service
153
value
155
shipping
65
returns
86
quality
139
+74