TheUnlockingCompany

I have been attempting to get a TracPhone purchased Samsung Galaxy A21 phone unlocked for almost two months now. I have paid two fees now pushing $50 and still do not have a working phone. I have been promised over and over but these guys are far from experts. The only thing I regret more than requesting their services is ever buying a locked Trac Phone in the first place. I hope I live long enough to see this complete waste of technical talent spent locking phones made illegal. I WILL NEVER BUY OR USE A LOCKED PHONE AGAIN!

I was sceptical about this company at first. Very sceptical. But then I spoke to the owner (he emailed me on his own volition) and reassured me that the process was 100% legitimate, fast and I was going to get my entire amount back if it didn't work. I was like *okay...? You must be VERY confident in your work if you're gonna give me the entire amount back.*
So I said, let's do it. There were some setbacks, but they kept me updated through each step and answered all of my questions through countless emails and chats and even offered after sales support.
Needless to say, I'm typing this up from my unlocked phone.

So, my 1st purchase was schetchy at best! I felt li,e I made a bad mistake on the 1st purchase. On my 2nd it more than seems as if the company is taking advantage of me, making excuses with NO Evidence nor proof of its inability to do what is needed. My faith in the company is ZERO, I'm already letting ppl I know not to use the services, as I've paid money with NO RESULTS JUST EXCUSES Regarding the 2nd device I need unlocked. I n my friends which are in the thousands...including business partners worldwide.

I am hoping to save everyone some time and money. Do NOT use this company! They take your money and then disappear. I had high hopes because of previous reviews but it seems that those are grossly inflated. Buyer beware.

TheUnlockingCompany helped me with my issues promptly and professionally. Their staff reached out to me and answered all of my questions quickly. They were also extremely transparent about their process and made it very easy.

I absolutely would use them again if needed.

I don't know where the good reviews of this website came from, but my experience with them is terrible and totally a waste of my time, like other unlocking website. I paid my order on Dec 23,2021 and they promised to unlock my phone 1-12 hours with money back guaranteed, if I am not happy. After that, I contacted them many times through email, text and phone calls. No one ever got back to me. I highly suspect the business of unlocking a carrier-locked phone is totally a scam, because other websites also did the same thing. Now, I have call my bank to dispute this charge again. It is a scam, why nobody reported it ever to stop it?

I recently used the unlocking company to unlock a iPhone that was stuck with T-Mobile. Unfortunately, it wasn't able to be located in the database, and an alternative option was provided. I'm assuming something to do with the Sprint to T-Mobile merge, as I have noticed two different IMEI numbers linked to all my lines. However, they were very communicative and very friendly. I would definitely recommend the service to others. When I emailed after they informed me of updates, they responded back the same day with extra advice-feedback. Great company. Process took 3 days which is well within the 1-10 days estimate.

After dealing with Tracfone (POS company) for days and not getting mobile data issues resolved, I finally broke down and switched mobile services. But upon doing so found that tracfone had locked my phone. I was totally unwilling to give that company anymore of my money. These guys got me out of what felt like an impossible situation. Thank you!

I had to have my Samsung S20 unlocked from Sprint to be used with ATT. The primary method of unlocking didn't work, so they asked me if they could remote access my phone and PC to complete the process, I agreed.

The actual process went pretty smoothly. Instructions were clear and it took about an hour.

But when I went to the ATT store to get a new SIM card and join their plan, they said it was still locked to Sprint. They spent 30 minutes waiting for it to work, but it did not. I assumed that the unlocking didn't work, since many reviews claimed similar things. I ended up getting a new phone, new number, new plan, everything. I traded in my S20.

When I got home, I emailed the company and got initial resistance when I asked for a refund, the employee was being rude, but I was told that he was fired and then the owner of the company personally spoke with me, apologized for the employee's behavior, and issued a refund. I'm satisfied that I was at least able to get a refund.

We had purchased a brand new phone for my daughter. After purchasing, I decided to switch carriers. I decided not to activate the new phone and pay the extra money only to switch over just a few days later. Well, we tried to activate on the new carrier and since it had never been activated it was basically still locked to the old carrier. I got TheUnlockingCompany to unlock it and everything was smooth as silk immediately after. Did exactly what they said they would do. Thank you.