TheUnlockingCompany
Questions & Answers

Here’s what buyers have asked with answers from TheUnlockingCompany staff and previous consumers.

12
questions answered
0%
answered within 1 day
Answer:
What is the make, model, locked carrier and we can see if we can unlock
By Theodore H., 7 months ago

Answer:
What is the locked carrier of the phone and when you enter a new sim card what prompt appears in exact words
By Theodore H., 7 months ago

Answer:
What is the make, model, locked carrier as well as the IMEI, we can then check to see if we can unlock
By Theodore H., 7 months ago

Answer:
We can definitely check before an order is made What is the IMEI and When you power on the phone with a NON ACCEPTED sim card, what appears when the first powers on? (Pictures Work Too)
By Theodore H., over a year old

Answer:
We can definitely check before an order is made What is the IMEI and When you power on the phone with a NON ACCEPTED sim card, what appears when the first powers on? (Pictures Work Too)
By Theodore H., over a year old

Answer:
Please confirm/re-send the following four things through email here… 1. Locked carrier/country of your phone, 2. Exact model 3. IMEI of your phone by typing *#06# into the dial pad. 4. Carrier you want to use once unlocked Is this your order? ***Order Number: -6632523**** Name: Jaylyn bell IMEI: 352206202176043 PHONE: iPhone 13 Pro Max LOCKED CARRIER: Verizon PRICE: 19.99 DELIVERY TIME: 1 - 5 Days IF YES, Just sent email with the unlock instructions Your iPhone has been remotely unlocked! Here is how to complete the process of factory unlocking your Apple iPhone... If you have a sim card from a different carrier other than the locked carrier follow these steps: Insert the new sim card into your phone. (make sure it says "sim not supported") Open up iTunes and connect your phone to your computer. (You must have internet)Complete the setup process, it will say your iPhone is now factory unlocked!***Please Note: After we unlock it, and send the delivery email: Some newer Iphones will automatically unlock once connected to Wi-Fi (with a non accepted sim card in it), so no need to connect to Itunes***... If you don't have another sim card you can use (or if it doesn't "sim card not supported" on your phone when powered up with a non accepted sim card), follow these steps to complete the process: Back up your iPhone. Erase your iPhone. Complete the setup assistant and restore your backup through iTunes.If you experience issues or see the following message in iTunes or on your device, follow the steps below:"The sim card inserted in this iPhone does not appear to be supported. Only compatible sim cards from a supported carrier may be used to activate iPhone. Please insert the sim card that came with your iPhone or visit a supported carrier store."Restore your iPhone... ***If you have any problems or issues with the unlock, PLEASE READ and reply to the 4 questions below thoroughly. Issues with Iphone unlocks can and may arise, but 99% of the time are either user error or fixable/explainable and can be remedied quickly and easily! 1. What's your phone say when you power it on with a non accepted sim card? Does it give you a "sim not supported" message? 2. Did you power on the phone with a non accepted sim card and then sync it to Itunes? What does Itunes say? 3. And if nothing - did you restore your Iphone well connected to Itunes? Be sure iTunes is updated to the latest OS. 4. What is the carrier of the sim card you're putting into the phone? ~ Please answer EACH question in detail ~ Thank you so much for your business and God Bless, we look forward to hearing from you again in the future! Can we just ask one simple favor from you! If you have time and feel up to it, we'd love any feedback you would be willing to leave for us! This is a small family business and any positive feedback helps more than you can imagine! Either way - thank you again and take care! https://www.resellerratings.com/store/Theunlockingcompany_com Or https://www.trustpilot.com/review/theunlockingcompany.com Thank you & God BLess!
By Theodore H., over a year old

Answer:
Unfortunately we cannot unlock blacklisted phones as they are not unlockable
By Theodore H., over a year old

Answer:
Unfortunately we cannot unlock blacklisted phones as they are not unlockable
By Theodore H., over a year old

Answer:
When you enter a new sim card and power on the phone what prompt appears in exact words
By Theodore H., over a year old


Have a question?
Ask to get answers from the TheUnlockingCompany staff and other customers.


Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?